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Job description

What you'll be doing:
Senior Events Operations Manager

38-40K Basic

On-going training & development

Medicash – Healthcare benefits, including dental, optical and therapy treatments. (Includes up to four dependent children)

Exclusive Benefits & Wellbeing site (Perks at Work)

Entertainment discounts - Up to 55% off cinema tickets

Health & wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)

Travel discounts - Discounts for holiday companies such as TUI and Expedia

Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards. Many of the Shopping Cards can be reloaded, and some can be used online to double your savings with existing online offers

Meals on duty

Travel Loan (after 3 months service)

Vodafone discounts

Employee Assistance Programme

3 days additional leave, following return from Maternity

Day off for Babies first birthday

Holiday Purchase scheme

Professional subscriptions

OVERVIEW

The National Theatre, one of the UK's leading arts venues, reaches millions of people each year through live and digital programming, creating, and sharing performances in London, across the UK and internationally. The organisation strives to be accessible, inclusive and sustainable. It empowers artists and craftspeople to make world-leading work, inspires young people, and works with communities. Based in the heart of London’s South Bank, the venue is home to multiple performance spaces and is attended by over a million people annually, operating year-round to provide a welcoming space for audiences and visitors alike. NT Food and Drink, a partnership formed between Levy UK & I (part of Compass Group), KERB Events and the National Theatre, enhances the experience of visitors to the NT. Through delivery of great hospitality across the building and with a wide range of venues from Espresso bars, cafes, theatre bars or pubs and restaurants, whether theatre-going or not, we’re able to meet the needs of our guest and add to their experience of visiting this iconic venue.

JOB DESCRIPTION

Events are finally back at the National Theatre and we are on the hunt for a driven, hungry & super talented Senior Events Manager to help deliver stellar operations across all commercial events and other projects within the National Theatre. Working across a plethora of private & corporate events, this role is suitable for an ambitious and talented events professional with experience of operating and planning events and projects week-in-week-out. You’ll need to thrive on providing sensational service, commercially savvy and financially capable, in love with the food and beverage industry and come with a creative streak and a head for multi-tasking and problem-solving.

This position plays a key role in the planning and delivery of 300+ events per year.

• Operational events for NT food and drink
• Update and review all operational risk assessments, H&S auditing and compliant documentation
• Management of all operational planning of each event including the management of 3rd suppliers and ordering.
• Building strong relationships with other departments including logistics, housekeeping, Security, tech and music licensing.
• Management of creating briefing documents, new staff H&S onboarding.
• Reporting of P&L to the head of events.
• Continuous review and upkeeping of high standards of the events through training and development.
• Managing direct reports to develop their skills set and support on leading large events.
• Liaise with the events sales team to understand the operational needs of each event.
• Manage external events within the National Theatre event spaces including the Buffini Chao Deck and Bank of America Terrace. This includes:
• Commercial hire of the NT and public realm for events, Wedding ceremonies and other notable celebrations
• To deliver Internal Events for the NT and our sponsors by communicating the NT’s idea and vision in the delivery of creative and high-quality parties and receptions. Internal clients include the Directors, Press, Learning & Development. These include:
• Sponsors’ and donors’ events - large, tailored receptions and dinners
• Cultivation events – ranging from organizing small scale drinks pre-performance to large 200+ people events with post performance reception
• Annual events for supporters of the NT
• Press night parties, exhibition openings and education events
• Manage, plan and operate all NT events, balancing the demands and priorities of corporate and internal clients
• Collaborate with the Events Sales Manager & Executive Chef to develop creative menus and play an active role in continuously developing the food offer in line with industry trends and customer expectations
• Deliver accurate P&L’s per event with the Events Sales Manager and deliver a weekly financial and operational performance report to the Finance Business Partner and Head of Operations
• Lead, inspire and develop a busy and diverse team, including managing a team of at least 20 casual staff and supervisors
• Responsible for staffing to include working closely with NT Food and Drink’s staffing partner for all requirements including front of house staff, bar staff and operational support staff
• Work closely with the wider NT Food and Drink and NT teams across all catering outlets and departments 3Internal
• Any other duties as deemed reasonable by the events management,

PERSON SPECIFICATION

• 5 years + experience in a similar role (C&B, MICE, Contract Catering etc.), ready to hit the ground running
• Experience of working in a multi-outlet environment, preferably within an iconic heritage/cultural venue
• Ability to communicate clearly and set achievable objectives
• Customer service focused with a keen eye for detail
• Proven experience managing events for 300+ guests
• Experience in events health & safety and food safety
• Excellent people skills, with the ability to talk to all key stakeholders
• Positive and flexible attitude, a real do-er with an openness to rolling up your sleeves and pitching in from time to time on non-designated areas of the business
• An interest in the independent food industry and wider food scene of London
• Outstanding hustle

Who we are:
Levy UK + Ireland is the sports and hospitality sector of Compass Group UK and Ireland . It is the market leader in the provision of legendary food and drink experiences at some of the UK’s most significant sporting, arena, and leisure venues.

Through strong client partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. With a company-wide passion for food, Levy UK + Ireland creates menus and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients.

As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support services, through its portfolio of businesses. These include Keith Prowse , Payne and Gunter , and Lime Venue Portfolio .

Website https://levy.co.uk/

LinkedIn Levy UK

Twitter @Levy_UK

Instagram @Levy_UK_ Ireland

Facebook @Levy_UK

Levy UK + Ireland is a sector of Compass Group UK and Ireland which is part of Compass Group Plc, the world's leading foodservice company. We specialise in providing food, vending and related services on our clients' premises. The company operates across the core sectors of Business + Industry, Defence, Offshore + Remote Site, Healthcare, Education, Sports + Leisure and Vending with an established brand portfolio.

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Compass Group UK