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Position: Operations Manager

Location: Remote/Oxford

Closing date: 27 March 2023

Job title:
Operations Manager

Location:
Remote/Oxford

Salary:
FTE £30,000 - £31,000 per annum (£14,595 - £15,081 per annum for 0.4865 FTE)

Salary pro rata:
Yes

London allowance:
No

Hours per week:
18 hours (0.4865 FTE)

Type of contract:
Permanent

Closing date for applications:
REPLACEMENT_STRING03-27

For more information and to apply online: https://www.citizensadviceoxford.org.uk/get-involved/working-with-us/

At Citizens Advice Oxford, our advice services are provided by a team of 60 volunteers alongside a smaller team of paid staff. As well as our core service, we offer specialist services for debt, advice to those suffering with cancer, supporting vulnerable people and applying for universal credit. We operate across multiple channels - face-to-face, email, and telephone - to make our service as widely accessible as possible.

As Operations Manager you will join the management team and work with the Chief Officer to support the implementation of the organisation's business and development plan.

• You will be responsible for setting up, managing and delivering funded projects, and developing partnerships within the wider advice network, stakeholders and the local authority area.
• You will directly manage staff employed to deliver non-core funded projects - currently Benefits in Place, Henry Smith, Macmillan, OSAS, Energy Advice Project, Refugee Resource.
• You will have strong leadership skills, and proven experience delivering projects on time and in budget while meeting funders’ reporting requirements. This role can be delivered remotely, but some attendance at meetings in Oxford is required.

We can offer flexibility on days and hours within our core working week.

Additional benefits: 28 days holiday pro rata plus bank holidays pro rota

Access to free counselling through our Employee Assistance Programme

Training and professional development 5% employer pension contribution

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.