operations manager Otley, East of England, England
Job description
Seeking an experienced Operations Manager! We have a very exciting opportunity for an Operations Manager to support all operational departments. Chevin Country Park Hotel & Spa is certainly a unique destination in West Yorkshire with a distinctly alpine feel. The hotel is the UK's largest log cabin with 16 bedrooms, 28 log cabins and 4 lodges.
In this role, no two jobs will be the same, it is a varied role and one that will keep you on your toes!
Obviously your main responsibility is to ensure the day to day running of the operations department and that the Head of Departments are supported and have the correct tools and training to do their roles. This is achieved by working with our guest feedback programme to identify areas of improvement, assisting in training and recruiting the right team and providing fantastic customer service to all our guests.
Other duties included:
- Working with the compliance manager to ensure all areas of the property comply with health and safety policies and procedures and that your team are keeping up to date with any changes.
- Holding regular reviews with all Head of Departments, to identify areas that need improvement, providing support and enabling them to run their departments successfully.
- Conducting Duty Management shifts and speak to our guests regularly to promote all areas of the hotel and what we offer.
- Motivating and directing the hotel team to achieve our goals
- Work with our marketing team to devise promotions and strategies to maximise revenue across all department.
- Ensure cost control policies are in place in all areas and that the hotel is operating efficiently.
In return, we offer a host of great benefits including employee discounts across the portfolio. You will have a personalised induction and training plan and we can offer genuine career progression across the group.
Interested? Or have more questions, then please get in touch.
What’s in it for you?
- A competitive salary paid directly into your bank account.
- Free meals included on shift
- Free parking on site – in our spacious and secure car park.
- £30 per night - staff stays at Chevin Country Park Hotel and additional partner hotels, all situated in stunning locations with magnificent scenery.
- £55 per night – discounted stays for friends and family at Chevin and partner hotels.
- 40% discount on our amazing spa –includes spa visits and entry. 15% discount for spa visits and entry for friends and family.
- 50% discount on food and drinks agreed upon visit.
- Cycle to work scheme.
- Monthly team of the month prizes.
Also we are launching our new exciting Amazing Summer campaign with some exceptional prizes to be won including high street vouchers, 02 Arena Tickets, Premier League tickets, City breaks and more!
Job Types: Full-time, Permanent
Salary: £30,000.00-£40,000.00 per year
Benefits:
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking
Work Location: In person
