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Operations Manager – The Club by Bamford

The Club by Bamford is a new private members club, due to open later this year, set in the heart of the Cotswolds countryside at the Daylesford Farm.

We are seeking an experienced and highly motivated Operations Manager to join our fantastic new team.

Full time contract, based on 40 hours per week, £40,000 per annum.

WE OFFER

Live in accommodation available subject to availability, along with a shuttle bus service that runs regularly across all shifts.

• 28 days paid holiday (increasing to 33 days with length of service)
• Training and development to advance your career
• A competitive salary plus service charge
• 50% staff lunch discount (at local Daylesford store)
• Free food and drink available on shift (and in the office)
• Daylesford 30% discount from day 1
• Bamford 60% discount on skin care products from day 1
• 10% Discount across our pub group
• Complimentary treatment every year
• Two complimentary studio classes every month
• Complimentary online classes
• Long Service Awards
• Quarterly Employee Awards
• Refer a Friend Scheme Bonus up to £1000
• Access to a variety of discounts on retail, restaurants, and cinema tickets
• Wellness focused – employee helpline, voluntary health cash plan,
• 2x Company parties per year
• Organic veg boxes - seasonal
• Cotswolds farm visits
• Stakeholder pension scheme
• Subsidised private medical insurance

RESPONSIBILITIES

Working alongside and supporting the Senior OPS Manager and the Wellness Director the pivotal responsibility of the Operations Manager will be:

• Overseeing the day-to-day operations of The Club and supporting managers in the smooth running of their departments.
• Assist with the team recruitment and provide all our employees with in-depth induction, training and knowledge to help provide our members with outstanding customer service and a unique experience.
• Ensuring team communication is effective, and employees can develop new ideas and initiatives and remain engaged with The Bamford Club.
• Take part in HOD meetings to ensure all departments collaborate across Club timetables, events, VIP attendance and all operations run smoothly.
• Maintain a constant presence in the Club, ensuring an outstanding member experience is delivered at all times.
• To maintain a clean, safe, and welcoming environment for the enjoyment and welfare of members and employees.
• To be an ambassador for the Club whilst promoting wellbeing services in collaboration with the Bamford Wellness Spa.
• Operational responsibilities such as health and safety checks, pool, and plant management.
• Creating an environment where employees can achieve their full potential.
• Assist in delivering health and safety training, best practice, and Club standards.
• Embrace the Bamford ethos and company values.

ABOUT YOU

• 2 years’ experience in a similar operational role
• Preferably from a luxury Leisure/Hospitality environment
• Leadership capability, able to delegate effectively and a team player.
• Experience in networking and brokering of new relationships is essential
• Excellent interpersonal, time management and organisational skills
• Good team working skills and the ability to lead and motivate a team
• Problem solving and ability to work under pressure essential.
• Superb attention to detail and driven by delivering exceptional standards
• Excellent verbal and written communication skills, along with a passion to deliver a first-class service to our members.
• The ability to think outside the box and be a self-starter is essential for this role.
• An understanding of the leisure, fitness, and hospitality industry with a love of health and wellbeing is desirable but not essential.
• Understands the need for confidentiality.
• Flexible and being willing to work evenings, weekends and holidays (as needed and when applicable).

ABOUT THE COMPANY

Bamford is a philosophy rather than a seasonal fashion label. It began with the passionate convictions of our founder Carole Bamford to make natural products using the best artisans from around the world. Bamford was founded on the belief that we need to be mindful of our connection to the earth – to live consciously, respect nature’s resources and the land that provides for us. We believe in the need to nurture body, mind, and spirit in tandem – to feel well and to feel happy the three need to be aligned and in harmony.

If you would like to be part of our truly unique business – we would love to hear from you, please send your CV today

We aim to attract, recruit and develop people from a wide range of backgrounds, with different perspectives, ideas and experiences. We seek to create a productive environment, representative of different cultures and groups, where everyone has an equal chance to succeed. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Bamford, please contact the Recruitment Team by visiting our website.

Please note: As part of our recruitment process, we will use and store your personal data securely for up to 6 months from the date of application. If you would like to update or remove your CV or other personal details from our records, please go to our careers page for contact details.