Operations Manager Arundel, England
Job description
Allsop & Francis are seeking an experienced Operations Manager with excellent character and organisational skills to support the development and continued growth of the business.
This is an office based role that will require someone with a high level of competence, determination and flexibility to support the different needs of the company and our team of 30+ employees.
We place a high value on honesty and integrity, as well as ensuring the welfare of our team and continued excellent service to our customers. As a business we want to be renowned for "Doing it right, every time" and this means leading from the top down and so in recruiting new management we want people who enjoy leading by example in a way that others can follow.
As a company we have a great reputation within our 'very niche' industry and have a great relationship with our main supplier Miele Professional having been their no.1 UK partner for most of the last 20 years. We work with a wide array of customers from the NHS and Care Sectors, to Hotels, Vets, Housing Associations as well as large Private Residences particularly in London and the South East taking care of all their laundry and dishwasher needs.
This role will require someone with a good level of understanding in general Business operations, HR, Finance and Management, although we have specialist companies providing their services in HR, IT, Health & Safety and Accounts, we need an individual to support the directors with problem solving and ensuring everything runs smoothly in these areas on a day to day basis as the business continues to grow.
The following areas although not exhaustive, provide a good overview of what is required in the role:-
People (HR) -
- Supporting the team through performance appraisals and ensuring staff welfare is kept a priority.
- Supporting the directors in recruitment of new talent across the business
- Working with our HR support company to update and provide new contracts where required.
- Oversight of staff holidays and sickness
Finance -
- Providing additional support/cover to the finance team in regards to payroll and customer payments, banking, direct debits etc during busy periods/holidays.
- Approving supplier payments
- Ensuring accounts processes are fit for purpose and prioritise the needs of the business.
- Working with our accountants to ensure financial obligations and best practice are maintained.
Business Operations -
- Providing additional support and direction to the office team as and when required to ensure ongoing improvement and problem solving.
- Working with the directors to set and achieve business goals for the team.
- Working with our suppliers and customers to improve the overall performance of the business.
- Analysing performance data of our team and actively seeking ways to achieve improvement and productivity.
- Working with our Health and Safety providers to ensure compliance across the business and best practice maintained.
- Compliance - Oversight of compliance to GDPR, Health and Safety, Financial Regulations and other statutory requirements.
- Day to day oversight of business operations and delegation of duties across the team.
Systems -
- Overseeing our IT support company to ensure KPIs are maintained and costs are accurate.
- Managing and developing new and existing operating systems in sales, service and finance whilst providing data analysis to the directors.
If you feel that this role would be of interest to you then we would really appreciate a cover letter introducing yourself and telling us why you believe you would be a good fit for this role.
We look forward to hearing from you!
Job Type: Full-time
Salary: £35,000.00-£45,000.00 per year
Benefits:
- Company pension
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Experience:
- Leadership: 5 years (required)
Work Location: In person
