Operations / Logistics Co-ordinator

Operations / Logistics Co-ordinator Leeds, England

ghd hair
Full Time Leeds, England 18947 - 22780 GBP ANNUAL Today
Job description

ROLE OVERVIEW


Responsible for supporting the UK operational logistics requirements, ensuring the smooth transfer of stock from the UK warehouse to retail, salon, and e-commerce customers.

The role is based in our Leeds office to support 3rd party Warehouse in Midlands.


JOB ROLE AND RESPONSIBILITIES


  • Manage Amazon order process end to end including charge back process and driving improvements.
  • Take ownership of the UK order processes, ensuring all orders are entered on system to ensure that all agreed order turnarounds are met.
  • Ensure all Special Requirement Customers customer orders and processes are in conformance with required specifications & booked-in in advance.
  • Ensure all dangerous goods requirements are met for the handling of UK Road transportation.
  • Co-ordinate delivery of all UK orders direct to customers.
  • Work closely with the UK 3PL to ensure orders are being managed proactively to ensure agreed timescales are met.
  • Review the use / need of 3rd party providers and consider improvements in partners provisions in order to make suggestions for operational improvements.
  • Monitor OTIF performance by Prolog, understand any reasons for failure and identify ways of eliminating issues.
  • Develop and complete all reporting and KPI monitoring in appropriate timescales.
  • Support where necessary the rest of the Leeds based UK Operations team.
  • Provide support where necessary for stocktakes and exhibitions (to include weekends where necessary).
  • Anticipate issues to help ghd manage Supply Chain risk. “Go the extra mile” to ensure that issues are resolved promptly.
  • Support the development and implementation of ghd’s overall Supply Chain strategy.
  • Support the Logistics team where necessary to ensure all requirements are met.


KEY SKILLS & ATTRIBUTES


  • Preferable previous Amazon experience.
  • Confident in the use of Excel.
  • Experience of dealing with logistics providers & ability to understand networks.
  • Customer Service, warehousing & logistics experience.
  • Ideally experience within a fast-moving, international consumer business (Experience in e-commerce distribution would be ideal).
  • Ability to work autonomously, plan and organise own workload and to work within timescales / tight deadlines.
  • Enthusiastic and hands-on style, capable of resolving day-to-day issues.
  • Ability to look at existing processes and drive service improvements.
  • Adopts a continuous improvement approach.

Operations / Logistics Co-ordinator
ghd hair

www.ghdhair.com
Leeds, United Kingdom
Jeroen Temmerman
$100 to $500 million (USD)
501 to 1000 Employees
Company - Private
Consumer Electronics & Appliances Stores
2001
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