Operations Intermediate Analyst (Hybrid) Belfast, Northern Ireland
Job description
Organization Overview:
Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.
We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.
Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.
Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.
Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.
Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.
We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.
Job Purpose:
This is a senior analyst role within the securities lending middle office. This is a great opportunity to join a high performing & welcoming team, who directly interact with over 60 global clients and support our trading desk across 3 key regions (Europe, Asian and the United States).
The senior analyst will be responsible for the reconciliation of stock borrows & loans in accordance with Citi’s credit requirements to prevent any monthly billing issues and meet our regulatory requirements.
There will be a requirement to monitor daily team tasks and support direct managers by providing detailed MI (management information) on operational issues/trends and focus on efficiency gains.
This is a high profile global team with exposure to large volumes of trades and high value items. The role involves daily engagement with clients, internal stakeholders and 3rd party vendors to reconcile exception items and identify/resolve root cause.
The successful candidate will receive supportive training and a personal development plan to help them succeed within this role and develop their career at Citi.
Key Responsibilities:
- Running daily reports and investigating large volumes of data to find and resolve differences in trade economics.
- Regular communication with clients and trading desks, with focus on exception reconciliation.
- Amending trades as per instruction from the trading desks.
- Enhance our client experience by identifying process improvements to increase the automation of daily processes.
- Manage multiple internal and vendor systems to find exceptions and resolve.
- Work efficiently to meet deadlines
- Identify root causes and work with team to input resolutions
- Meet control standards and understand regulatory requirements
- Documentation and publication of senior management reporting where required
- Build and develop relationships with other internal teams and clients
Skills:
- Previous relevant experience, preferable but not essential, or transferrable skillset
- Effective verbal and written skills
- Effective communication and analytical skills
- Computer literate
- Problem solving
- Teamwork
- Attention to detail
- Proactive and willing to learn
- Good time management
- Ability to work under pressure and manage to deadlines
- Ability to work in a fast-paced environment
Education:
- GCSE English & Maths
What we Offer:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.
Visit our Global Benefits page to learn more.
Highlights to our core benefits include:
- Award winning pension
- On-site health services
- Private medical insurance packages to suit your personal circumstances
- Paid parental leave
- Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure
Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.
- We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.
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Job Family Group:
Operations - Transaction Services-
Job Family:
Securities and Derivatives Processing-
Time Type:
Full time-
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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View the EEO Policy Statement.
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