Job description
Overview
Technology
Full Time
Closes 28/06/23
Stoke-on-Trent
Full Time
Closes 28/06/23
Who we are looking for
An Operations Engineer to provide proactive monitoring of key infrastructure, supporting the live production environment of our website.
The IT Operations team is primarily focused on providing support for the production IT service, comprising all customer facing products and critical internal business systems.
You will be proactively monitoring the performance and capacity of the IT Infrastructure including response, investigation, escalation and resolution of incidents and changes affecting the business. To ensure that our website and its supporting Infrastructure is operating as expected you will be required to cover a 24/7 shift pattern in this role.
The day to day work is interesting, challenging and fast paced amidst a hardworking and delivery focused company ethos.
Preferred skills and experience
Main Responsibilities
Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Life Events and Long Service
To celebrate your big occasions, dedication and hard work.
Stoke-on-Trent
We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.
Our location
- Historically, the area found its fortune creating world renowned pottery.
- We benefit from great transport links due to our central location.
- The bet365 Stadium is home to Stoke City football club.
- Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of the nearby attractions.
What we get up to
Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.
Many of our teams operate 24 hours a day, so it is a hub of activity at all times.