Operations Coordinator ~ Level 4 Remote
Job description
In our world, every second counts.
Are you looking for a challenging but rewarding job in a fast-paced environment?
Why Should You Join Us?
- Be part of an cutting edge, fast growing business.
- Excellent progression opportunities around the world.
- Work in a unique environment in a vitally important field. Our team save lives every day.
- Flexible shifts that fit your lifestyle and gives you the work/life balance you need.
- Close-knit, supportive team of colleagues – all working together to achieve a quality service.
- Employee Assistance Program means your well-being and development are always put first.
Who Are We?
Everlight is a fast-growing international teleradiology company providing quality reports to Health Services across the UK and Australia. We strive to provide market leading radiology services based around the world, 24 hours a day, 365 days a year.
Our Level 4 Operation Coordinators ensure a smooth and efficient bridge between hospitals and our radiologists. They act as the first point of call for our client clinicians, using our Amazon hosted telephony system to log patient details, liaise with our radiologist and organise scans with our clients. As we service busy A&E departments, we receive a high volume of calls and require constant monitoring of studies until they are ready for our radiologist to report.
We are looking to recruit staff to work from either our Leicester office (near Nelson Mandela Park) or working remotely from home, providing they have a quiet, professional working space and fast internet connection.
Who Are We Looking For?
Our Operation Coordinators are the voice of Everlight and therefore must demonstrate the following key attributes:
- Excellent telephone manner
- Customer/client focused attitude
- IT savvy, and ability to quickly learn unfamiliar systems
- Team first mindset
- Ability to thrive in busy conditions
- Honesty and integrity in dealing with confidential patient data
- Attention to detail and accuracy whilst under pressure
- Resilience and reliability are vital in coping with the demands of night work
Role Specifics
- Recording urgent patient information and liaising with a range of hospital staff and radiologists.
- Working within a large team to ensure the fast and accurate reporting of urgent studies.
- Supporting colleagues and radiologists based around the world using our unique IT systems.
- Casual (zero hour) contract - flexibility to choose what shifts you work. Rota published over a month in advance to allow visibility on what you will be working.
- Shifts ranging from 5-10 hours in duration. To meet current demand, hours available are predominately over the weekend (from 5pm Friday to 9am Monday morning). There could be occasional weekday evening hours available.
DBS and Right to work checks are required for this role.
We look forward to hearing from you soon.
Job Type: Part-time
Salary: £12.38 per hour
Benefits:
- Casual dress
- Work from home
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Application question(s):
- For remote working applications, we ideally require a minimum of 50mbps download speed. You can check this by running a speed check on your device, in the room you intend to work from. What is your current internet download speed (proof will be required from successful candidates)?
- Weekend hours are our main requirement currently (week day evenings may become available at short notice), do you have weekend availability? How many hours per week would you be looking to work on average?
Shift availability:
- Day shift (preferred)
- Night shift (preferred)
Work Location: Remote
Reference ID: UKI-UK Casual
