operations coordinator

operations coordinator London, England

Howard Kennedy
Full Time London, England 55000 - 12.04 GBP ANNUAL Today
Job description

The role

We are looking for an experienced EA with a professional services background to join our friendly and supportive Business Executive Support team, providing first-class EA support to a Head of Department (HoD) and the Heads of Operations (HoOps). This is a fantastic opportunity for the successful candidate to be involved in a newly developed role to really make their own. The successful candidate will be an integral part of the business. We are looking for an experienced EA who can prioritise and delegate effectively, with excellent communication and organisation skills. This role sits within the Business Executive Support team.

Main responsibilities
  • Extensive and proactive diary management.
  • Management of inboxes; monitoring and responding to emails, prioritising correspondence to enable the teams to focus on urgent matters, using initiative to route emails to the appropriate individuals for swift response and action.
  • Acting as the key contact point for internal and external queries posed to the Head of HoD and HoOps.
  • Attending meetings (including regular project and stakeholder meetings), drafting paperwork for meetings, taking minutes and proactively ensuring key dates, reminders and to-do lists are actioned in a timely manner.
  • Using initiative to take responsibility of administration that will assist the HoD and HoOps.
  • Becoming a subject matter expert on our tools and cyclical, business as usual activities. Ensuring that relevant meetings and associated preparation time are scheduled. Identifying opportunities for improvements to efficiency.
  • Working with the HoD and HoOps to deliver projects, co-ordinating project inputs and monitoring key milestones to highlight any risks or spillage; planning project delivery and day to day activities. Keeping HoD and Ops Manager appraised.
  • Coordinating the receipt of information from various recipients and project stakeholders and collating this in a meaningful way to inform next steps.
  • Ensuring project plans and trackers are kept up to date.
  • Assisting with the development of meeting materials and producing presentations (strong focus on Powerpoint).
  • Monitoring data contained in various reports, such as utilisation and time recording to ensure that KPIs are being met and highlighting where they are not.
  • Undertaking personal work for the HoD.
  • Claiming expenses.
  • Coordination of the end-to-end billing process and Elite 3E financial reporting;
  • Onboarding of clients to include, conflict checks, file opening, preparation of engagement letters and ensuring bespoke agreed specifications/rates are set.
About you

Ideally you will be able to demonstrate;

  • Experience of working in a deadline-driven, high performing professional service practice.
  • Exceptional organisational skills.
  • Experience of providing a high degree of assistance to Board Level.
  • Integrity and an appreciation for the need to maintain confidentiality. Applying discretion when dealing with sensitive and confidential information.
  • Excellent oral and written communication skills.
  • High level of attention to detail.
  • Strong team skills
  • A proactive, flexible and self-motivated approach.
  • An excellent client service orientated approach.
  • The ability and confidence to build rapport with individuals at all levels.
  • Advanced knowledge of Microsoft packages such as Outlook, Word, Excel and PowerPoint.
  • Experience with BigHand, Elite 3E, iManage would be advantageous, though not essential.
About Us

We are a London based, full-service law firm, specialising in providing straightforward advice to entrepreneurial businesses and individuals on domestic and international matters.

We have grown substantially in recent years, including two mergers and an office move. We’ve also matured in terms of our approach to providing advice to our clients, seeking to simplify and improve the experience of working with a modern, independent law firm.

We’re proud of our journey. Without losing sight of where we’ve come from, we are focused on where we’re going. We are evolving and growing every day. And just like our clients, we are ambitious and moving forward. Many of our clients are entrepreneurial, ambitious enterprises who are often privately or family owned, or private equity backed. We are one of the only London based law firms with a large private wealth offering alongside significant business law capability.

The firm also advises major corporates on particular specialist legal matters who find our straightforward approach a compelling alternative to larger, less personal firms.


Benefits
  • Competitive salary
  • 25 days annual holiday
  • Permanent Health Insurance
  • Life Assurance
  • Interest free Season Ticket Loan
  • Private Healthcare
  • Pension Scheme
  • Staff Introductory Scheme
  • Employee Assistance Programme

operations coordinator
Howard Kennedy

www.howardkennedyfsi.com
London, United Kingdom
Unknown / Non-Applicable
Unknown
Private Practice / Firm
Legal
Legal
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