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Job description

Are you looking for a fast-paced and varied role within Operations to ensure the business has everything it needs to run smoothly? If yes, this brand-new role at Revere is exactly what you are looking for!

The Role

The Operations Assistant will help ensure the agency runs smoothly by providing a responsive, organised administrative service. Working alongside the Operations Director they will support the delivery of our Operational Strategy, ensuring our teams have everything they need to work and creating a working environment that we are all proud of. You will be responsible for overseeing the day-to-day running of the office & facilities, supporting on the management of our key systems and functions, and providing an “always on” proactive approach to help make Revere as efficient and profitable as we can be.

The Operations Assistant will have great people skills and be a confident team player. The role will be varied, and they’ll support multiple team members and support any other ad hoc business requirements.

Key Responsibilities:

Office and facilities

• The daily running of the office, ensuring it is maintained in a tidy state and maintaining compliance such as H&S and Fire Safety
• Be available on site to support staff when needed with queries and help solve or signpost (minimum 3 days per week in the office)
• Ordering of office stock as required (stationary, refreshments, etc…)
• Filter incoming post, general information, queries, and phone calls
• Coordinate any required office improvements or developments and liaise with the building landlord and Operations Director as needed
• Arrange and maintain supplier, utility and other contracts to ensures we have the best terms and rates in place

Operations & Business Administration

• Work with the Operations Director on the delivery and implementation of the company Operation Strategy initiatives
• Work closely with other department administrators and coordinators to ensure a collaborative, consistent and efficient approach to companywide initiatives
• Ensure company policies, processes, and manuals are kept up to date
• Monitor our company intranet and liaise with relevant teams to ensure the information held, is up to date and accurate
• Maintain the accuracy of information in our other proprietary company systems, including our CRM, server, and project management tools.
• Supporting the organisation of social events and initiatives, including liaising with suppliers and venues where appropriate. For example, for the Summer & Christmas parties
• Arranging couriers for shipping of goods inside and outside the UK
• Organising executive and client travel, supporting office meetings and arranging catering when required, including Rise & Shine
• Occasional PA duties to Managing Director, such as diary management, transcribing, ad-hoc support, as needed

Reporting

• Support accuracy and efficiency of time tracking across the business, including training of new employees for this area
• Work with our Business Support Executive on the creation, design and distribution of regular business, commercial and operational reports
• Assist with the development of new reports and operational initiatives

The team

Reporting directly to our Operations Director, the Operations Assistant will be hands on in supporting the Operations Strategy as well as management of the daily running of the office. You will work closely with other department administrators and coordinators to ensure the business works collaboratively and efficiently companywide. You will be first point of call for suppliers, members of the public or clients wishing to make contact with us.

Key Skills

• Strong organisational skills
• Excellent working knowledge of Microsoft Excel, PowerPoint & Word are essential
• Able to work unsupervised on own initiatives
• Exceptional attention to detail and accuracy
• Effective multitasker, able to prioritise conflicting responsibilities
• Discreet and professional – you will be privy to business sensitive information
• Team player with a high level of dedication
• A can-do attitude, staying calm under pressure in a fast paced, changing environment
• Excellent written and spoken communication skills
• Experience of using a company Intranet would be advantageous but not essential

About the Company

A strategic B2B technology marketing agency that uses intelligence, creativity, and reach to accelerate and amplify your impact.

Revere helps B2B companies find their space in a crowded, fast-moving world. From market intelligence and strategic storytelling to visionary creative and digital impact, we develop B2B marketing with meaning – opening up a value-driven dialogue between brands and their ideal business customers.

Three key principles guide our approach:

1. Human intelligence for deeper engagement

2. Connected strategy for longer-term value

3. Inspiring experiences for market differentiation.

Our people make us outstanding, so our clients get maximum benefit from working with our teams. At Revere, it’s this talent, commitment and team spirit that truly delivers a personal and engaged approach to each client’s marketing success.

Our values

• We do the right thing
• We aim to wow
• We promote openness and transparency
• We hire and develop the best people
• We trust in our team
• We take social & ethical responsibility
• We focus on continual improvement

www.thisisrevere.com – check out our social feeds for a glimpse into what it’s like to work here!

Equal opportunities, equal treatment.

It is our policy to promote an environment free from discrimination, harassment, and victimisation. An environment where everyone receives equal treatment and all decisions relating to employment are objective, free from bias, and based solely on work criteria and individual merit. We will always aim to find the right balance between personal requirements and business needs.

What we Offer

• Accredited Place to Work by Best Companies (www.b.co.uk/companies/revere)
• Competitive starting salary, including a yearly performance related pay review
• Starting at 25 days annual leave (3 to be taken over Xmas) plus UK Bank Holidays with incremental increases by continuous length of service, up to a maximum of 30 days
• Enhanced sick pay, maternity and paternity pay schemes, eligibility subject to length of service
• A structured, tailored personal development plan (Boost Advance) to support your career and boost you to where you want to be, including regular training sessions from internal and external subject leaders
• A wellbeing programme (Boost Mind) to support your physical and mental health
• Structured and bespoke management training programme, Boost Leap
• LinkedIn Learning subscription providing access to over 13,000 courses and financial support to pursue external qualifications, if required
• Matched charitable donations (up to a maximum of £250) and a paid day off to volunteer each year
• An additional paid day of leave to do something Meaningful, once you’ve passed probation
• Revere Boost benefits programme, including regular social / wellbeing activities
• Be eligible for an Epic Adventure once you’ve worked with us for 5 years
• Comprehensive private medical cover through Vitality Healthcare membership, offered once you’ve passed probation

Job Types: Full-time, Permanent

Salary: £23,000.00-£25,000.00 per year

Benefits:

• Additional leave
• Company events
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Paid volunteer time
• Private medical insurance
• Referral programme
• Sick pay
• Wellness programme

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Marlow