Operations Assistant Remote
Job description
AW Wellness Studios is a safe haven, created by women for women.
We offer a holistic approach to health, using a mind, body, spirit approach. Our mission is to empower women to find joy in movement, fall in love with themselves and transform their lives through a range of wellness practices.
We’re looking for a part time Operations Assistant to join our team as a contractor and work closely with our founder to ensure the day-to-day studio operation runs smoothly, providing an excellent experience to both our clients and our coaches. This job is remote however some flexibility is required from time to time for in studio working days.
Your role:
- Manage the day-to-day schedule of the studio, including staff, client, and founder schedules
- Manage the lifecycle of a client from consultation to onboarding and offboarding
- Manage the lifecycle of a coach from interview to offboarding
- Create and manage email marketing and communications
- Design social media posts using Canva
- Keep our social media pages up to date
- Ensure the website reflects the current studio offerings and content is regularly reviewed and updated
- Document the studio's processes and keep all documents up to date
- Exporting our financial data each month, to update our P&L on excel
This role is for you if you:
- Love the idea of working in a dynamic, fast paced all female team & community
- Are passionate about women's health & a holistic lense
- Enjoy administrative tasks & take pleasure in the small details
- Are confident in client retention, ensuring every client receives a personalised service, so that their time with the studio is memorable
- Enjoy building, streamlining & documenting processes so everyone is on the same page
- Make sense of the world by keeping things organized & up to date
- Confident in using excel and understanding data to support business actions
- Remain calm and positive when something unexpected happens, responding proactively & positively
- Are curious and eager to learn about different platforms and ways to do things
- Are able to prioritize tasks independently inline with business needs & have excellent time keeping
- Are able to communicate information clearly and concisely through our comms whilst remaining warm and approachable at all times
- Lead with solutions, not challenges
Softwares used:
- Squarespace
- Mailchimp
- Mindbody
- Click Up
- Confluence
- Gsuite
- Trainerize
- Canva
- Adobe
- Excel
Hours
- 12 hours per week paid at £15 per hour working split hours across Monday-Saturday or Sunday
- Choice of weekend working day- either Saturday or Sunday as preferred
- Able to work in the mornings
If you’re passionate about holistic wellness and excited to work in a supportive and empowering environment, we encourage you to apply for this opportunity with a cover letter.
Job Type: Part-time
Part-time hours: 12 per week
Salary: £13.00-£15.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: Remote
Expected start date: 01/06/2023
