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Job description

Key Responsibilities:

• Stock control across the business - stock movements, inventory checks, stock control, visibility, system updates.
• Responsible for overseeing online fulfilment and logistics, ensuring all orders have been picked and dispatched by the fulfilment team.
• Investigating stock discrepancies. Responsible for out-of-stock items and ensuring that issues are resolved, and problems minimized.
• Warehouse management, ensuring all goods are transferred in and out and inventory updated.
• Responsible for overseeing inventory accuracy across warehouse and store stockrooms. Overseeing Customer Service and supporting the team with order tracking, complaints, refunds and stock issues.
• Support Product team to ensure inventory on the EPOS system is 100% accurate
• Carry out stock takes as required to ensure inventory is reconciled
• Work with the Fulfilment team to ensure inventory is correct and stock transfers are accepted in the back-office systems
• Ensure the Parcel Delivery Services collect online orders on time and liaise with depots where necessary
• Quality Control: QC checks on goods in, ecommerce orders, returns, repairs, ensuring quality control is maintained on all orders dispatched
• Responsible for in-store and ecommerce packaging and re-ordering.

The ideal candidate

• Excellent problem-solving skills with a proactive acumen to rectify issues independently
• Demonstrate strong attention to detail
• Strong communication skills. The candidate will liaise with various teams across the business from Ecommerce, Product and Buying, and Customer Service on a daily basis.
• Proven track record that demonstrates the ability to work under pressure.
• Customer Service experience is essential.
• Experience of working within the retail sector, preferably menswear, but not essential.
• Demonstrate the ability to work independently and as part of a wider team.
• The ability to learn back-office systems quickly
• Demonstrate initiative and organise time effectively in order to execute duties accurately and meticulously.

Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: £32,500.00-£35,000.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• London, SW8 3NS: reliably commute or plan to relocate before starting work (required)

Experience:

• Logistics: 1 year (preferred)

Work Location: In person

Expected start date: 04/03/2024