Operations and Data Coordinator

Operations and Data Coordinator Remote

Association for Coaching
Full Time Remote 16 GBP HOURLY Today
Job description

About us

The Association for Coaching® (AC) is a leading independent, and not-for-profit, global professional body dedicated to promoting best practice and raising the awareness and standards of coaching, worldwide.

Our Vision is to advance coaching, and promote a coach approach to leadership, so that coaching ‘ripples’ as a key enabler for performance, wellbeing and responsibility. We do that by inspiring and growing an international professional community of 100,000+ members, made up of coaches, leader coach-es/mentors, training providers, educators, coach supervisors and organizations building coaching cultures.

The Role

This is a unique role for someone who is versatile, experienced, responsible, responsive and resourceful who would join our Operations Team.

Skills required to be considered for this role:

  • Demonstrable experience of using project management skills to deliver high-quality outputs
  • Experience of CRM systems and/or be confident and expert in working with databases
  • Excellent general computer skills, and confident in using Microsoft Word, Microsoft Excel, Microsoft PowerPoint
  • Proficient in using excel to analyse and report on data.
  • Be able to communicate confidently with different stakeholders
  • Proactive when undertaking assigned tasks
  • Methodical with an attention to detail
  • Experience of working virtually - a strong internet connection is required, along with experience using communication technologies to facilitate virtual working, for example Dropbox, Skype and Zoom
  • A desire to work within a varied role and adaptable in your approach
  • Enthusiastic with a willingness to learn and develop

Duties Include

  • Manage and support internal and external customer service levels
  • Support all Functions with day to day requests and issue escalation
  • Maintain and promote the highest standards of quality and integrity, ensuring reliable, accurate and management information is available at all times
  • Support for the Operations Team in managing enquiries, follow up actions, projects and proactively providing solutions
  • Undertake statistical analysis and research
  • Create and maintain tracking and produce AC Service reports at required intervals.
  • Data Management - Assisting in the compilation of regular and adhoc statistical reports and ensuring data integrity
  • Project management - create, monitor, maintain, follow-up and report on activities effectively and efficiently in the timescales required
  • Maintain project plans, timelines and budget for Operations projects, track and produce AC Service reports at required intervals
  • File management (using Dropbox etc) ensuring files are stored with appropriate version control and follow good document management principles
  • Support the creation of new templates and operational processes
  • Evaluate current operational processes and policies and recommend improvements
  • Assist with basic maintenance website updates
  • All Virtual Assistants will be expected to be involved in general project work from time to time, commensurate with their skills and experience.

Experience

  • At least 2 years’ demonstrable experience of working success- fully in a virtual role.
  • Experience of working on a self-employed basis.
  • Excellent verbal and written English skills, and the ability to communicate effectively
  • Experienced in managing a varied workload and working with numerous stakeholders and executing multiple plans.

Job Types: Part-time, Freelance
Part-time hours: 15 per week

Salary: £16.00 per hour

Benefits:

  • Company events
  • Flexitime
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday

Education:

  • GCSE or equivalent (required)

Experience:

  • remote working: 2 years (preferred)

Language:

  • English (required)

Work Location: Remote

Application deadline: 14/02/2023
Reference ID: ACAdmin
Expected start date: 27/02/2023

Operations and Data Coordinator
Association for Coaching

Related Jobs

All Related Listed jobs

receptionist
Radisson Hotels Americas United Kingdom 23887 - GBP ANNUAL Today

Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in...

Trainee Office Administrator
Glass Systems Barnsley, Yorkshire and the Humber, England 10.45 GBP HOURLY Today

Providing product information and support to customers. Working closely with production teams ensuring orders are correct and in a timely manner.

Store Assistant
Toolstation Bristol, England 9.69 GBP HOURLY Today

Of course, youll serve customers, but youll also be checking deliveries, picking items from the warehouse and stocking shelves.

Customer Assistant
Marks & Spencer West Wickham, East of England, England 12.05 GBP HOURLY Today

To deliver a great shopping experience for their customers, putting customers before task every time. Serve our customers efficiently and brilliantly well on

telecommunications technician
Defense Media Activity Fort Meade, MD 172075 - 132368 USD ANNUAL Today

Duties

As a Supervisory Telecommunications Specialist at the GS-0391-14 some of your typical...