Operations Analyst - Entry Level Belfast, Northern Ireland
Job description
Organization Overview:
Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.
We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.
Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.
Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.
Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.
Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.
We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.
Job Purpose :
The role is within the Asset Servicing group which is a high-risk function and part of the Markets Operations division. Asset Servicing is represented Globally across the NAM, EMEA and APAC regions. The Asset Servicing department is an integral part of the ICG O&T division and has responsibility for processing Corporate Actions and Income events for Firms and client’s positions. It is one of the highest risk areas within operations. The unit provides client-orientated support to both the front and middle offices and utilises all processes of the other areas of operations. The department supports, Prime Brokerage, Stock Lending, Firm trading desks, Repo, SWAPS for both Equity and Fixed Income.
The role is a junior individual contributor role to perform functions relating to Income (Dividends & Coupons) for Asset Servicing and Prime Brokerage. The role will report directly into the team manager and will be responsible for continuing to strengthen the experience within the teams whilst enhancing risk and control frameworks, aligning to company strategy and vision. The core function of the role is to ensure cash entitlements resulting from dividends and coupons are reflected correctly to our clients both internal and external.
Key Responsibilities:
- Reconciliation of Equity Dividends and Fixed Income Coupons
- Regular communication with Prime Brokerage Clients and trading Desk, with focus on Client Service, covering all stock borrow/loan issues.
- Review cash / portfolio / collateral reconciliations and resolve discrepancies as appropriate.
- Enhance our client experience by identifying process improvements to increase the automation of daily processes.
- Perform daily reconciliation using “in-house systems”, preventing exposure and billing differences
- Complete reconciliations for clients where differences have been identified.
- Complete end of day checks against a daily exposure report in line with our audit requirements
- Assist processing income/cash linked to corporate action events ensuring no financial loss to Citi
- Publication, updating and completion of MIS control reporting to management
Qualifications and Skills:
- Energetic, flexible, collaborative, and proactive.
- Effective verbal and written skills
- Effective communication and analytical skills
- Computer literate
- Problem solving
- Teamwork
- Attention to detail
- Proactive and willing to learn
- Good time management
Education:
Bachelor’s Degree/University degree or equivalent experience
What we Offer:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.
Visit our Global Benefits page to learn more.
Highlights to our core benefits include:
- Award winning pension
- On-site health services
- Private medical insurance packages to suit your personal circumstances
- Paid parental leave
- Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure
Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.
We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.
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Job Family Group:
Operations - Transaction Services-
Job Family:
Asset Servicing-
Time Type:
Full time-
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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