operations analyst Remote
1Password
Full Time
Remote
10.56 - 12.04 CAD Today
Job description
We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Team Summary
The Marketing Lifecycle, Technology and Operations team plays a critical role in:
1. Defining how we use email and chat channels to communicate with our users throughout their customer journey
2. The execution of scalable, data driven, email, webinar and gated content programs
3. The maintenance and optimization of our marketing technology stack
We collaborate with marketing, product, engineering, data and go-to-market teams to build programs that support education, onboarding, adoption, advocacy and growth. We embrace technology and are passionate about streamlining business processes and workflows.
Remote by design. 1Password has been remote-first since our inception in 2005, meaning that we’re no stranger to building digital community and culture. With our teams fully remote and located all around the world, we stay connected through company-wide events, coffee chats, fun Slack channels, and peer-to-peer recognition through Bonusly — just to name a few. Our remote environment means that you have the flexibility to make those midday workout classes, take your dog out for a walk when they need one, and run errands on your own schedule. As an intern, you can expect to set core hours with your manager, and then work when you’re at your best. We all thrive in different conditions, so we encourage you to make your workday work for you! \uD83D\uDC99
This is a remote opportunity within Canada. This position will be for 4 months - September 2023 to December 2023.
Job responsibilities:
- Execute B2B and B2C email marketing programs, collaborating with Campaigns, Product Marketing and Lifecycle teams
- Maintain chat, email and webinar reporting and share insights with stakeholders
- Support project management of marketing operations projects
- Support marketing operations specialists with webinar and email campaign execution
- Support lifecycle marketing team, sales and support teams with chat campaign execution and reviews
What we're looking for:
- Confidence: A willingness to take on new challenges, and see them through to completion.
- Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
- Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
- Teamwork: We work together, and succeed as a team!
Bonus points for:
- Experience with email marketing campaigns and technology
- Experience working with Monday.com or other project management tools
- Have used 1Password or a password manager previously
Even if you don't tick all those boxes, we'd like to hear from you.
The most important thing you can bring to this job is the drive to dive in, get the work done, and fix root causes instead of treating symptoms. We believe in continuous learning and support professional development on the job with a budget to back it up. If you bring a desire to do the right thing for our customers and a sense of ownership over the product you work on, we want to hear from you.
This role will close on June 16, 2023
What we offer:
We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:
> \uD83C\uDFDD Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)
> \uD83D\uDC96 Company-wide wellness days off scheduled throughout the year
> \uD83C\uDF0E Employee-led DEI&B programs and ERGs
> \uD83C\uDFE0 Fully remote environment
> \uD83C\uDFC6 Peer-to-peer recognition through Bonusly
> \uD83D\uDCA1 1Password University access and learning sessions
> \uD83E\uDD73 Monthly internship events and socials
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.
Candidate Privacy Notice
When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.
Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [[email protected]].
When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [[email protected]] or through 1Password Support.
About 1Password
CEO: Jeff Shiner
Revenue: Unknown / Non-Applicable
Size: 501 to 1000 Employees
Type: Company - Private
Website: https://1password.com/
Year Founded: 2005
1Password
https://1password.com/
Toronto, Canada
Jeff Shiner
Unknown / Non-Applicable
501 to 1000 Employees
Company - Private
Computer Hardware Development
2005
