Operations Administrator Croydon, England
Job description
T Brown Group are looking for an Operations Administrator to join our Servicing team. This will be based at our Croydon Office.
- £28,000 per Annum
- 33 days Holiday (Inclusive of Bank Holiday)
- Monday – Friday, 8.00am – 5.00pm
- Pension Scheme
- Employee Assistance Programme
What you will be doing….
- Provide residents with information and support at all stages of service, repairs or install works.
- Liaise with clients, residents and engineers in a professional and supportive manner
- Maintain administration processes and procedures in line with company processes and regulations
- ·To work with the Field Operation Manager in identifying issues ensuring solutions and improvements are captured and driven forward within improvement plans.
- KPI reporting and measurement/reporting analysis to include service call analysis and management.
- Any other duties as may reasonably be requested by the Field Operation Manager.
What do you need?
The successful Operational Support Administrator will be able to provide support and information in an organised and timely manner at all stages of works. To be successful you will need to have excellent written and oral communication skills with a willingness to help.
T Brown Group (“TBG”) Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you have the skills and experience to excel as one of our Operational Support Team and wish to work for a company that puts YOU first, click "Apply Now".
Job Types: Full-time, Permanent
Salary: Up to £28,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- South Croydon: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
Reference ID: SEFOS63521
