Operation Services Specialist Birmingham, England
Job description
Job Title Operation Services Specialist
Location Birmingham
Corporate Title Assistant Vice President
The mission of the Electronic Communications Team is to facilitate the governance of electronic communications systems within the Bank. You will be part of a team that is an essential central governance function in which the primary remit is to ensure applications are compliant with policies required by key control functional areas. In this role you will work closely with multiple technology teams to ensure applications meet requirements identified by control groups.
What we’ll offer you
A healthy, engaged, and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.
Hybrid Working
We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables employees to reach a working pattern that works for them. Eligible employees have the opportunity to work from the office and remotely from home (subject to the role’s eligibility).
You can expect:
- Competitive salary and non-contributory pension
- 30 days’ holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide-ranging CSR programme + 2 days’ volunteering leave per year
Your key responsibilities
- Work with Information Technology application owners and contacts to review electronic communication functionality to ensure regulatory requirements are met
- Assist with contacts to address requirements related to retention for applications under review
- Document information and solutions implemented to meet retention requirements
- Review information relating to applications with stakeholders in preparation of review
- Work with application owners and contacts to track progress of mitigation activities identified during reviews
Your skills and experience
- Experience in the use/support of electronic communications within the Financial Services industry
- Experience working across technology organisations for the implementation and/or remediation of functionality required to meet regulatory compliance
- Excellent communication skills, both written and verbal
- Proficiency in all Microsoft Office Applications
- Attention to detail and highly organised
How we’ll support you
- Training and development in the governance of electronic communications that will enable you to excel in your career
- Ongoing coaching and support from experts within the team
- A culture of continuous learning committed to personal development to aid in your professional progression
- A range of flexible benefits that you can tailor to suit your needs
- We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g., screen readers, assistive hearing devices, adapted keyboards)
About us and our teams
Deutsche Bank is the leading German bank with strong European roots and a global network.
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
