Job description
WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION
Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?
If you answered yes, why not join us? We are currently recruiting an Online Visual Merchandiser based in London
About COS: Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.
As an Online Visual Merchandiser, you are responsible for analysing and understanding customer behaviour to maximise net sales for a given concept, and act on results. In this role you will oversee and implement onsite execution and following the visual brand guidelines for COS.
What you will do:
Perform sales, web and search analysis to understand customer behaviour and take actions to support the insights and drive conversion and sales
Trade the Europe e-commerce sites and set concept goals, seeking to improve the customer experience and create the best online shopping experience by merchandising the website - taking into consideration stock newness, sales performance and online engagement, ensuring a strong brand experience and it is visually strong and commercial
Drive conversion on site based on selling, seasonal trends, conducting customer behaviour reports and analysis to generate data-driven market insights and maximise net sales for a given concept to further online growth
Share and follow up on weekly sales and concept goals to secure the right timing and product presentation, taking necessary actions based on results
Maintain and update all department pages with relevant content based on what is selling now and the newsletter focuses
Collaborate with the Merchandisers and Marketing channels to secure stock freshness through the planning of online destinations, aligning the stories with the overall COS look, as well as seasonal trend information to ensure the omni channel experience is achieved
Collaborate with the Merchandisers to track and follow up on seasonal income, secure that products are presented at the right time in the right context with clear material to maximise selling
Improve and contribute to streamlining Online Visual Merchandising ways of working and processes
Confidently administrate and become an expert on the CMS/VM software and tools to promote additional selling and continue to develop technological expertise in Hybris, Adobe Experience Manager, Google Analytics, Contentsquare etc.
Great analytical skills, an expert in conducting customer behaviour reports and interpreting data for key stakeholdersExperience working in an e-commerce trading or online visual merchandising role
Sales driven and results orientated
Genuine interest in e-commerce
Good project management capabilities
Excellent communicator and the ability to build relationships with other key stakeholders
Ability to use own initiative and work as part of team
Additional Information
COS, alongside Arket, Monki, Weekday, Afound, & Other Stories and H&M, is one of several unique brands that make up the H&M group. The H&M Group employs over 170,000 people in 74 markets across the globe, and we are the 2nd largest fashion company in the world. Since launching COS in 2007, we have opened more than 200 stores worldwide.
At COS we love welcoming new people and work hard to provide an environment where everyone feels appreciated and valued. We celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background.
When you first join COS, you will have a full introduction, excellent training, and a team that will support you during your first days, weeks and months. In addition to this you will also receive lots of fantastic benefits including.
- 25% staff discount on all H&M Group brands.
- A generous holiday entitlement
- Pension Scheme
- Annual health check
- Gym discount
Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.
We are looking forward to hearing from you!