Online Customer Service Manager

Online Customer Service Manager London, England

Decathlon UK
Full Time London, England 32446 GBP ANNUAL Today
Job description

LOVE SPORT? MOTIVATIONAL LEADER? PROBLEM SOLVER?

IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

As the Manager of our Online Customer Service, you'll be in charge of a dynamic project from day one. To put it simply, the purpose of your role is to develop a project that will bring the best service to your customers, while empowering and developing your team.

What's involved?

Here are parts of the role where you can make the biggest difference in:

People practices, including recruitment, training and development of customer service representatives.
Leadership
Setting KPIs and working with the team to meet them consistently
Project management

Sounds good so far?

If so, here's the type of person we're looking for...

Who are you?
An energetic self-starter with strong leadership skills and a love for sport! People centered, with a sense of service to help others. A game-changer who can rethink and reinvent customer service. A motivational person who nurtures the development of others

Job Types: Full-time, Permanent

Salary: £32,446.00 per year

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Gym membership
  • On-site gym
  • On-site parking

Schedule:

  • Monday to Friday

Experience:

  • Customer Service: 1 year (preferred)

Work Location: In person

Online Customer Service Manager
Decathlon UK

https://jobs.decathlon.co.uk/
London, United Kingdom
Barbara Martin Coppola
Unknown / Non-Applicable
501 to 1000 Employees
Company - Private
Sporting Goods Stores
1976
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