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By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion.

A bit about us

Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we're looking for passionate and talented people to learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype.

We are looking for an Online Concession Trading Assistant to join our team.

Reports to:

Online Trading Manager/Channel Trading Manager

Role Purpose:

To maintain all Concession partner online sites through sharing correct product and imagery, marketing, deliveries and maximising site optimisation and customer brand experience.

Key Relationships:

Internal: Online, Merchandising, Marketing, Design Teams, Warehouse and Studio

External: 3rd Party partner concessions

Key Responsibilities:

To support the Online Trading Manager and Channel Trading Manager in delivering planned sales targets through achieving 100% on time launch (in line with stock into the partners warehouses). Provide relevant product data, copy and images to the partners, chase data/assets when relevant to meet critical path and deadlines for product launches on the John Lewis, Next, Fenwick Online

Overall responsibilities:

• Use the Concession Product Trackers to compile and submit the relevant data, product info and digital assets to each concession partner in their required format with all relevant attributes (Excel formatting/formulae).
• Ensure the Concessions Product Trackers are updated once product data and assets have been submitted and additional information or comments from the Concession Partners are up to date
• Ensure deadlines are met by communicating what is required by when to each relevant area of the business: Buying (samples), Creative (online photography), Content (copy) and Technical (Product Data)
• Conduct daily site walks to check products are live on the Concession Partner’s site on the expected date, following up with them on any queries and chasing when they are not live, highlighting styles at risk of launching late to the wider Jigsaw team.
• Attend weekly trade meetings and prepare insight and reports on concession online performance
• Monitor products which have gone live are showing the correct information: title, copy, sizing and imagery, and emailing relevant concession partners to update
• Ensure promotional activity is live on partner sites on launch date and prices are correct liaising with the relevant partner contact if not.
• Work closely with the Warehouse to ensure the products are being sent to the concessions and updating the tracker with delivery information
• Monitoring VA for concession partners and suggesting possible inclusions on their site edits, monitoring their performance.
• Reporting on mid week sales and monitoring any marketing or promotional opportunity we could join.
• Send any relevant marketing imagery to concession partners for Banners and marketing emails.
• Deciding which styles to send to different concession partners looking at past sales and which styles would perform best.

Behaviours for Success:

• Demonstrate strong numerical and analytical ability, with an emphasis on attention to detail
• Excellent communication skills – written and interpersonal/presenting skills
• Strong organisational and time management skills – able to prioritise and make a dynamic contribution to a small and busy team
• Be driven, motivated and ambitious
• Ability to work in a fast paced, multi-channel environment
• Good problem solving skills
• Good working knowledge of Excel and all-round computer literacy
• Good working knowledge of Office 365 including Outlook, Sharepoint, Onedrive, Teams

Benefits:
Some examples include:

• Holidays
• Fantastic Staff discount schemes – up to 50% (and 70% on 5 items per season)
• Life Assurance
• Pension
• Access to the Retail Trust, Jigsaws benefits provider, for a whole host of resources, support and discounts

We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.