Online Account Specialist - Amazon Store Pick Bradford, Yorkshire and the Humber, England
Job description
About The Role
The Amazon Store Pick specialist will support the management of the Morrisons on Amazon business to deliver sales, volume, profit, costs and margin targets through joint business planning, delivery of the commercial proposition and process improvement. Support the expansion of the channel as we open additional stores and grow sales in the network with weekly store processes and technology support. Responsibilities include day to day customer relationship with the Amazon store pick team, engaging and influencing internal stakeholders and wider team members such as the online data team and progressing the customer proposition via promotional, pricing, marketing, supplier funded media and range management. Maintain your safe and legal training as set out in ‘My Learning’ and follow any Competition Law guidelines that may be shared.
Some of your responsibilities will include:
Contribution to the delivery of end to end P&L including sales, volume, profit & margin targets, and management of payroll costs
Achieving the joint operational KPI’s and customer metrics
Coaching an indirect team to deliver great results
Lead workstreams to improve the service
Dealing with any problems that occur
Productivity improvements
Improved customer offer on range promotions & pricing.
About The Company
Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.
Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.
We host regular seasonal events and you’ll often find our suppliers on site sharing details of their latest product. We’re also committed to fundraising for our current charity partner.
Our business is fast paced and ever changing, as such we’ve lots of opportunities for you to play your part in our success. We’d love to meet you…
Some of the benefits you can expect as follows;
- 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family member
Annual bonus scheme
Generous holiday entitlement
Four day working week with flexible working hours
Company pension contributions
Private healthcare
Perks with over 850 retailers
- Free parking onsite
About You
We’ve built an incredibly diverse business, and we’re working hard to make sure we truly represent the communities we serve. One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs. For this role, we’re looking for someone who has:
Commercial and financial understanding.
Retail/digital grocery market knowledge.
Experience of working cross functionally.
Experience of delivery against set trading KPIs (sales, margin, and profit).
Ability to build strong internal and external relationships with the ability to influence
Strong analytical and numerical skills
Excellent organisational skills
Ability to use market data and turn it into commercial opportunities
Ability to define and implement change
Strong interpersonal and relationship building skills
Commercial experience
Experience of delivering business initiatives
Experience of working in fast paced environment with lots of change
