Onboarding Assistant

Onboarding Assistant Northampton

Synergy Retail Support
Full Time Northampton 26000 GBP ANNUAL Today
Job description

Avaliable Job Today Summary:

To support the growth of our business an excellent opportunity has arisen for a new position of Onboarding Assistant.

Ideally, you will have experience in a similar role.

You will be responsible for onboarding projects, integration updates, and courier relationships.

Key Accountabilities:

- Attend meetings with the Sales Team on discovery calls for potential clients.

- Use internal WMS to generate data-driven reports.

- Build relationships with potential clients and support the Onboarding Manager on new client implementation.

- Collaborate and engage with internal teams (Sales, IT, Operation/Accounts) and ensure projects are delivered in a timely manner.

- Attend meetings with existing clients when system changes or upgrades are required, understand project needs and provide support.

- Build relationships with third-parties and courier account managers.

- Provide rate cards to the sales team.

- Understand the requirements needed to export goods in EU and rest of the world.

- Maintain up-to-date cards for UK/EU/ROW markets.

- Support Onboarding Manager on new courier implementation.

- Check and validate courier's ''cost vs charge''.

About you:

- Must be able to communicate at all levels and provide ongoing support.

- Have an understanding of WMS - JDA knowledge.

- Dynamic, friendly and have a positive, can-do attitude.

- Open to challenges.

- Eager to learn.

- Computer literate (good knowledge and understanding of Microsoft Office programmes).

- Have excellent time keeping skills and know how to prioritise work load.

If you are interested, apply today!

Job Type: Full-time

Salary: £26,000.00 per year

Benefits:

  • Company pension
  • Life insurance
  • On-site parking
  • Private medical insurance

Schedule:

  • 8 hour shift

COVID-19 considerations:
Hand sanitiser & perspex screens on every desk
Daily temperature checks

Ability to commute/relocate:

  • Northampton NN3: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Do you have previous experience of working in a similar type of role?

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person

Application deadline: 01/04/2023

Onboarding Assistant
Synergy Retail Support

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