Omni Assistant - London London, England
Job description
We are looking for an Omni Assistant to join our Nudie Jeans store in Seven Dials, London. It's a full-time permanent position, with an immediate start date. You are expected to work approximately 35 hours/week, during both weekdays and weekends. Flexibility in regards to schedule is requested.
The Omni Assistant is an in-store position, working as a Sales Assistant with extended responsibilities to support Nudie Jeans Omni services. You are a part of the retail & e-commerce team, you are considered a Brand Ambassador and must present yourself accordingly. You are responsible to educate and inform customers on our products, policies and ethos, ensuring that customers have a seamless experience through our webshop and in-store. The aim is to maximize sales and provide the best in class Nudie Jeans customer service. You will work closely with the Store Manager, Assistant Store Manager, Sales Assistants and Omni Coordinator.
Main responsibilities, but not limited to:
- Responsible for picking and packing Omni orders whilst also supporting the team with providing excellent customer service.
- Regular communication with Customer Care / Omni Coordinator.
- Work towards set goals and KPI’s.
- Provide Omni figures and relevant information at monthly staff meetings.
- Maintain an organised Omni station/materials.
- Follow defined routines and guidelines.
- Assisting with weekly deliveries
- Secure that our products are presented according to visual guidelines.
- Maintain an organised stock room.
- Knowledge in the POS system and other applications.
- Guarantee shop and common areas cleanliness.
- Maintaining in store eCommerce operations.
- Liaising with SM, SA & OC.
Who you are:
- Non-prestigious and has a “can do attitude”.
- You get things done, whether it’s on your own or as a member of a team.
- Result oriented and driven by exceeding customer expectations.
- Strong people skills. Easily develops relationships and networks.
- Reliable and punctual.
At Nudie Jeans, we sincerely believe that the success of the company starts with the wellbeing and happiness of our employees. For this reason, to ensure our employees thrive at work, we offer the following attractive benefits:
- 28 vacation days per year.
- A so called "Clothing Allowance" or "Clothing kit". (Inclusions in the clothing kit depend on the season and the degree of service of the employee).
- Access to an employee discount of 30% when purchasing our products in-store or on our webshop.
- A Wellbeing Allowance which can be used towards buying a gym card or other sports membership for example.
- The possibility of paid Parental Leave and Occupational Pension up to 6%.
- Paid Sick leave
- Private Health care program
Starting salary for this position is £12.18 per hour and can be higher depending on previous experience in the fashion retail industry.
Our Nudie Jeans Shop in Seven Dials is the third Repair Shop in London, opened in late 2019. The design draws inspiration from the Swedish “Gillestuga”, characterized by details of fresh pine wood, brick, and twisted metal bars. Together with the metal elements on the storefront, the aesthetic of the store pays tribute to the metalwork history of beautiful Ching’s Court. The sustainable ambitions of Nudie Jeans also carry the legacy of the organic movement of Monmouth Street into the contemporary fashion presence of the area. The Seven Dials team has a range of different interests, but all share the same love for Denim.
Interviews will be ongoing so please don't hesitate to apply!
