Job description
About us
Mill Dairy Service is a small business in Norwich. We are professional, agile and innovative.
Our work environment includes:
- Modern office setting
- Growth opportunities
You will work alongside a small team to drive performance.
You will be involved in all aspects of a customer focussed role such as:
- Ensuring highest standard of customer service
- Assisting in all store operating procedures such as sorting stock, stock rotation, deliveries, merchandising, pricing.
- Liaising with E-Commerce team to maximise online sales.
Previous experience in the industry is not essential but is advantageous, however, the desire to achieve the absolute best in customer service is.
Duties
- Responsible for overseeing timely delivery of customer orders
- Creating picking lists, packing of shipments, and raising commercial invoices in accordance with requirements.
- Receiving of goods and ensuring effective storage and stock control of product and stock rotation
- Picking and packing parts
- Receipt of goods into stores
- Provide administrative support to the sales team, including but not limited to data entry, report generation, and document management.
- Liaise with internal departments, suppliers and customers to ensure timely delivery of products and services to clients.
- Assist in the preparation of sales proposals and presentations.
- Follow up on sales leads and customer inquiries.
- Maintain accurate and up-to-date records of customer interactions and sales activities.
- Working as part of a small team
Other responsibilities may include
- Maintenance of e commerce shop
- Assist with stock takes as required
Personal profile
- Good communication skills
- Ability to work under pressure
- Strong organisational skills
- Excellent eye for detail
- Excellent numeracy skills
- A positive, can-do attitude and a willingness to learn.
Job Type: Full-time
Salary: From £10.00 per hour
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Norwich: reliably commute or plan to relocate before starting work (required)
Work Location: One location