Job description

J De Bruyn Flooring Services have an exciting opportunity for a Sales Assistant to join our team.

Location: Leyton, London

Salary: £22,500 – £25,000 Depending on experience

Job Type: 9am to 5pm, Monday to Friday, permanent position.

Essential Requirements:

• GCSE’s or equivalent in English and Maths
• Ability to use computers confidently
• Ability to speak on the phone

About Us:

J De Bruyn is a leading independent supplier of flooring working from our warehouse in Leyton and have been established since 1976. From banks to restaurants and even hospitals you will have walked across many floors that we have supplied, up and down the country even worldwide. Whether they be plain floors, patterned floors or bespoke designed floors, you could play your part in supplying the flooring. We have a small but efficient team who work well together to help create that perfect atmosphere for the places that we all visit.

We are looking for a dedicated and enthusiastic person to expand our Sales Team to quote and complete orders.

The Role:

You will be working as part of a small team in an office environment who report to the Lead Sales Assistant. Your main objective will be to help customers make an order ensuring that you obtain all the relevant information, inform customers of any product information necessary and take payments. There are no sales targets to meet no cold calling.

Our customer service is what sets J De Bruyn apart from other wholesalers. You are required to deliver a high level of customer service and professionalism while being able tackle a number of tasks simultaneously as this role is a fast-paced multifaceted job. Each day may come with its own challenges different form the last day.

General duties include:

· Professional correspondence with customers via phone and email

· High level of customer service

· Dealing with customer enquiries via phone and email

· Processing orders

· Processing payments

· Assisting customers to find what products they need

· Providing customers with information on pricing and stock availability

· Handling minor customer complaints

· Arranging product samples and posting them

· Data input and updating customer records

· Communicate and co-operate with supervisors, managers and other departments

· Basic administrative tasks

Benefits:

• Weekly pay
• Free on-site parking
• Holiday entitlement 20 days plus bank holiday (Office will shut down between Christmas and New Year)
• Full training provided

About You:

The successful candidate will have an enthusiastic attitude towards working in a fast-paced environment with thorough attention to detail. You will have excellent time keeping, fantastic communication and customer service skills. Be courteous and polite with good attitude and have strong problem-solving skills. Well organised with the ability to multi-task. Have professionalism and discretion with the ability to remain calm in stressful situations. You will also have the ability to work well in a team. The ability to actively listen to customers so that you can adequately gauge and address their needs.

How to apply:

If you are interested in joining our team and have the skills and experience required for this position please click "apply now" today. Good luck!

Job Types: Permanent, Full-time

Salary: £22,500.00-£25,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: OSA01