office manager Red Deer
Job description
For over twenty years, Massage Above All Incorp has been providing clients in Red Deer with knowledgeable therapeutic and relaxation massage experiences in our professional and well-maintained clinic.
POSITION SUMMARY
We are seeking a Full Time Office manager lead with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude, and the desire/passion to contribute to company growth.
The ideal candidate must be open to working flexible schedules that will include evenings and the odd Saturday.
HOURS AVAILABLE: Full Time Monday-Friday
RESPONSIBILITIES
- Provide a warm, welcoming atmosphere to guests
- Answer all incoming phone calls in a knowledgeable and professional manner
- Greet clients and check them them into the clinic upon arrival
- Maintain a working knowledge of all Massage Above All services
- Book massage appointments (i.e. confirm treatment, time to arrive, cancellation policy)
- Promote and sell massages and therapeutic products
- Administer and maintain forms and documentation for new and existing clients
- Maintain a safe and clean reception area by complying with clinic operating procedures
- Ensure spa bookings allow for adequate break times for Massage Therapists
- Liaise with Massage Therapists and other receptionists to ensure effective scheduling particularly during peak business times
- Therapists and receptionists payroll
- Cashout at end of shift or beginning
REQUIREMENTS & QUALIFICATIONS
- Experience within a service oriented environment with a focus on sales, customer service, administration and providing a high level of client service/satisfaction
- Superior verbal communication
- Professional, good energy, calm, patient and friendly (sunny disposition) – great people skills
- Excellent organization and multi-tasking skills and the ability to work in a fast paced environment
- Advanced in Microsoft Office applications: spreadsheet, word processing and calendar management
WHAT WE OFFER
- Professional, fun environment with a passionate team of colleagues
- Competitive Hourly Wage
Job Location:
- Red Deer, Alberta
Job Type: Part-time/Casual
Required experience: Customer Service: 1 year Reception: 1 year (preferred but not needed)
Job Type: Full-time
Salary: $18.64-$35.90 per hour
Benefits:
- Flexible schedule
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
- Tips
Ability to commute/relocate:
- Red Deer, AB T4N 4A2: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Language:
- English (required)
Work Location: In person
Application deadline: 2023-06-14
