Office Manager Olney, England
Job description
Cobbs Garden Surgery is a family run Medical Centre based in the rural town of Olney, Bedfordshire. The aim of the practice is to provide the local community and surrounding villages with a consistent and dependable medical service in line with the NHS values upon which we all rely.
Due to some recent structural changes and also with a view to moving in to a new medical facility we are looking to engage a professional person within our senior management team.
The position of Practice Manager is a very senior post and is akin to an Office Manager or Operations Manager position We believe our package reflects the seniority and responsible nature of this post.
Responsibilities
· Finance – Securing through the various NHS sectors payments for treatments and services given and supplied to our patients – you will have a team to support this process but ensuring that all funds available are properly accessed and keeping abreast of changes is paramount to the business. Ensuring that payments are made in a time ly manner and that accounts are maintained accurately is paramount. You will also be responsible for dealing with Salaried employee’s monthly payments.
· Record maintenance and Confidentiality – you will ensure that records are maintained accurately on the systems, and that provisions for archiving and storing information meets our responsibilities as a practice and are in line with GDPR. This will include in-house documentation for employees and also the overseeing of the IT Systems and working with the IT Support teams to ensure that they are maintained and are properly functioning.
· Patient Service – ensuring that patients have access to the appropriate medical expertise in line with the business values and the NHS requirements. This will include ensuring that rotas for Medical Personnel and office employees are clearly communicated and agreed and that holidays and planned absences are covered so that patient service is not compromised.
· Training & Mentoring – providing clear and effective leadership to the team, encouraging a culture of open and positive communication, delivering and driving this culture within all aspects of the practice. This includes Medical Professionals, Employees and also patients. Providing a forum for all parties to put honest and frank opinions to the partners and encouraging a process of continuous improvement through consultation and change.
· People Management & HR – Overseeing the internal HR system ensuring that the practice is compliant at all times and that employees records are maintained. This will include ensuring that policy documents, contracts are issued in a timely manner, employee appraisals are regularly undertaken, and that the employees feel supported and protected at all times. This will also include dealing with grievances and disciplinary matters and return to work meetings.
This is not an exhaustive list and there are other tasks that may be undertaken from time to time. This does give you an understanding of the skills and experience required for a person to be successful in the delivery of this role.
Previous experience of working in a senior administrative role in the NHS may be an advantage; however, a professional approach to completing tasks, delivering excellent customer service, and building positive team relationships are the most important skills that we are hoping for you to bring the practice.
Please apply in strict confidence by emailing us your CV to our HR Business partner, Paul Handforth at Crown HR. Your application will be viewed and convenient interview times will be arranged.
Job Types: Full-time, Permanent
Salary: £45,000.00-£50,000.00 per year
Benefits:
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Flexitime
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Olney: reliably commute or plan to relocate before starting work (required)
Experience:
- Office Management: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
