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We are seeking a dynamic and motivated individual to join our UK Support team and work alongside HR/Office Manager, providing administrative support to all UK practice areas and ensuring a smooth running of the London reception. The role requires excellent organisation and communication skills, as well as strong attention to detail.

Founded in 1947, Milliman is an independent risk management, benefits and technology firm with offices in major cities around the globe. We serve the full spectrum of business, financial, government, union, education, and nonprofit organizations.

Since our inception, objectivity and professional excellence have been our hallmarks. We are independently owned and managed by our principals, who are distinguished by their technical and business acumen, and by their achievements in their respective fields. Our body of professionals includes actuaries, technologists, clinicians, economists, climate and data scientists, benefits and compensation experts, and many others. Over the past 75 years, as the nature of risk has evolved, so has the scope of our work. Today, we are helping clients address some of the world’s most profound social and business challenges, including a looming retirement crisis, an evolving healthcare landscape, and the effects of climate change and a global pandemic. We are empowered by the diversity of our backgrounds, driven by a shared commitment to innovate, and inspired by a common mission: to serve our clients to protect the health and financial well-being of people everywhere.

Office/ HR Assistant responsibilities will include:

Admin/ Office responsibilities:

• To order all office stationery
• To edit, print, bind reports as required
• To be responsible for archiving
• To assist in managing the office suppliers’ relationships.
• To prepare office supplier invoices for processing
• To arrange collection of recyclables and order recycling supplies when needed
• To update and maintain Everbridge and CRM databases.
• To organise/ assist in organising both client and staff events (virtual and in person)
• To assist HR/Office Manager with any office issues and report them to the building manager when needed.

HR responsibilities:

• To assist HR/ Office Manager with screening new candidates.
• To assist HR/ Office Manager with onboarding of new joiners including preparing induction, obtaining background checks and references
• To assist HR/Office Manager with staff holiday audit
• To assist HR/ Office Manager with organising staff training and updating training records

Reception responsibilities:

• To meet and greet visitors, ensuring they have signed the visitors book and the appropriate person notified of their arrival
• To promptly answer all incoming calls and re-direct to the appropriate person, taking messages when no-one else is available
• To book and set up meeting rooms for internal and external meetings
• To book all national and international couriers and sign in for incoming deliveries
• To order all client/ staff lunch deliveries when needed, weekly fruit and other groceries for the office
• To book taxis for staff and notify them of their arrival
• To collect and distribute post, and prepare it for daily collection
• To credit franking machine as and when needed
• To be responsible for general housekeeping of the reception area.
• To carry out all tasks within the job holder’s level of skill and ability

Person specification

Knowledge

• Intermediate level Word, Excel, Power Point
• Advanced Outlook

Skills

• Excellent interpersonal skills.
• Excellent written and oral communication skills
• Effective time management skills
• Excellent organisational skills
• High attention to detail

Behaviour

• Driven to deliver
• Collaborative
• Motivated
• Flexible with workloads and priorities
• Ability to work under own initiative and develop own responsibilities
• Proactive

Experience

• Previous Front desk, Admin and data base experience desired

We are happy to offer flexibility within the Office/ HR Assistant role (hybrid working), as well as a part-time option of 28 hours a week.