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Office Coordinator

Telco Scale Up

London

£30K+ Bonus

We are searching for a proactive and dynamic Office Coordinator to join an exciting Telco scale up. The Office Coordinator needs to be passionate about delivering an excellent front of house service. This role is a great opportunity for someone who enjoys being hands-on and having a variety of responsibilities. You will be responsible for collaborating effectively with different stakeholders. You will be required to support the day-to-day running of the office, the main reception, and ensure that the facilities and surrounding areas are presentable, warm and welcoming.

This is a key role at the compant as you will be the first point of contact, who will support all stakeholders. This includes: visitors, employees, and customers, so having an interest in internal communication and employee engagement is vital. This is a full-time office-based role in Liverpool St, London. You will undertake a range of duties to facilitate a smooth operation across the business. This role is great for someone who has a resourceful approach, is resilient and proactive.

Responsibilities:

• Offer a high-level guest experience by greeting all guests, visitors and team members when entering the office.
• Manage front desk telephony and incoming and outgoing postal deliveries.
• Liaise and support the Facilities Lead with audits and product orders.
• Communicate with the main buildings external front of house staff.
• Ensure visitors are booked into our detailed management system.
• Maintain a clean and organised office appearance.
• Take ownership of Meeting Room Management; ensuring all rooms are set and reset within the high volume of bookings throughout the day.
• To assist and liaise with the Office Lead in the development of quality control procedures.
• Liaise with internal and external stakeholders to support with event organisation.
• To complete supply inventories, ensuring that stock is always readily available.
• Support the Office Lead with internal projects.
• To continually act as the point of contact for both internal and external parties, always looking to improve communication in the office.
• Liaise with our People & Culture team and other relevant teams during the onboarding process to ensure it runs smoothly and being a welcoming point of reference for new starters.
• Support with other ad hoc duties both internally and externally.

Experience:

• Excellent written and verbal communication skills.
• You must have impeccable personal presentation.
• Ability to think quickly and adapt to change.
• Self-motivated, independent and to have the ability to use your own initiative.
• Flexible team player who is willing to do what it takes to get the job done efficiently.
• Excellent organisational and problem-solving skills.
• Communicate effectively with all Stakeholders (Customers, Employees & Visitors).
• Approachable and friendly manner.
• Proficient to expert level in Microsoft Office and other office productivity tools, with willingness to learn new software and systems.
• At least 2-3 years of relevant experience.
• Ability to remain calm, professional, discreet and to act with tact and diplomacy when working under pressure and in tricky situations.