Office assistant / Administrator / customer service

Office assistant / Administrator / customer service London, England

Amigo Food Group
Full Time London, England 20000 - 27000 GBP ANNUAL Today
Job description

Job description

We hope we’ve got just the opportunity you have been looking for…

Amigo Food Group started in 2013. It was founded by one man and van, a guy full of enthusiasm, energy and the good attitude, with the desire of building up a wholesale import and distribution company. Since then, quite a lot has happened, one pandemic, with respective lockdowns, Brexit and currently dealing with new import regulations and inflation, just when our company is now busier than ever, we hope you can help be a part of this journey.

We are looking for skilled and enthusiastic office Administrator with customer service abilities to assist our office team. The candidate does NO need experience but will require IT and computer skills, Microsoft office, (Excel, Word and outlook mainly). Your attention to detail and commitment to delivering first class customer service will provide an industry-leading service with exceptional standards. Your attitude and adaptability are more important to us than your experience.

As a friendly and fast pace moving company, we make sure to look after all our team and offer great opportunities to learn new skills and progress within the company.

Our office and warehouse are located in Park Royal, NW10 6HJ, 10 to 12 min from
Harlesden (Bakerloo line) or North Acton (Central line) Tube stations.

On our product list we have a wide range of gourmet cured meats, cheeses, preserves, spices, oils and much more, which we supply from street food traders to hotels and
Michelin star restaurants.

We have a warehouse and delivery driver’s team, who manage the logistics, using our own van fleet to deliver our goods directly to our customers.

Office assistant / Customer service

Responsibilities

  • First in line to answer the phone and monitor orders email.
  • Provide customer service with a wide range of administrative functions.
  • Creating & updating suppliers POs in Sage 50 software.
  • Introducing customers’ orders in Sage 50 and send invoices to customers via email.
  • Arrange collections if it is required by customer and raise credit notes for them.
  • Liaise with night shift team through day report.
  • Keep up to date product specs in Sage and chase suppliers for any missing information.
  • Updating website; Introducing or creating new products, characteristics, information, pictures and design banners for website.
  • Designing and launching marketing campaigns and company’s bulletins.
  • Mange office stationery
  • Take a lead for any ad hoc office related task like; translating product information from Spanish into English.

Requirements

  • Bilingual, Spanish and English written and spoken, B2 or over.
  • General computer skills, especially Excel, word and outlook. Decent computer typing skills. (Not two finger)
  • Report to the line Manager and to help set-up and maintain new processes as required.
  • Excellent organization skills.

Benefits of working for Amigo Food Group

  • Great opportunities for career progression.
  • Birthday off paid.
  • Free Tea & Coffee in the staff room.
  • Performance Bonus.
  • Discounted of free food.
  • Monday to Friday 9:00am to 18:00pm. (All weekends and public holidays off)

If you think you have the skills and wish to work in a good company, please send a full
CV with your application.

Thank you & we look forward to welcoming you to our office soon.

Job Types: Full-time, Permanent

Salary: £20,000.00-£27,000.00 per year

Job Types: Full-time, Permanent, Temp to perm
Contract length: 24 months

Salary: £20,000.00-£27,000.00 per year

Benefits:

  • Casual dress
  • Discounted or free food
  • Employee discount
  • Sick pay

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Language:

  • Spanish (required)
  • English (required)

Work authorisation:

  • United Kingdom (required)

Work Location: One location

Reference ID: Office Administrator

Office assistant / Administrator / customer service
Amigo Food Group

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