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Job description

tbf Traffic are growing and looking to expand their administration team!

This is a newly created role within the team. The role is responsible for enhancing the operational unit efficiency by providing professional administrative support. Supporting the day to day running and arrangements, recording and planning of various operational and administrative activities.

It is an office based role from tbf Needham Market depot. Working Monday to Friday, 40 hours per week with the opportunity of overtime up to 50 hours per week.

Hourly rate of £11, FTE (40 hours) £22,880 per annum.

Responsibilities:

· Work with other administrative staff in coordinating clients

· Respond to emails, correspond with clients

· Assist with day to day enquiries

· Prepares reports as required in order to support business activities.

· Create and manage work flows through utilizing efficient filing and retrieval systems.

· Maintains customer confidence by keeping information confidential as appropriate.

· Supporting the management team day to day with administrative tasks

· Works with the accounts department as required supporting operational unit requirements.

· Reports on any financial related activities as required.

· Undertake all duties as required, in a professional and courteous manner, demonstrating best practice.

· Actively promote and partake in team and company activities, by being flexible and willing to take on additional tasks and responsibilities as required.

· Keep abreast of industry best practice in areas of expertise and strive to continually improve operations to deliver a superior service.

· Actively partake in Continuous Professional Development, as industry and profession dictates, taking ownership of personal training & development.

· Ensure inter-department & cross department communication is effective.

· Carry out additional and reasonable job related tasks as requested by your manager, in line with the needs of the business.

Essential Criteria:

· Administrative experience within an office based environment

· Process orientated, with experience in maintaining and supporting the implementation of new processes

· Experience of confidently and professionally dealing with internal and external customers

· Excellent written and oral command of the English language

· Excellent time management skills

· Ability to work as part of a team and using own initiative

· PC literate including excel, word, power-point and outlook

Desired Criteria:

· Qualified or trained in a business administration related discipline

· Industry experience

· Full UK Driving Licence

If you would like to receive a full job description, please contact Jamie Hornell-Edwards, Senior HR Advisor - [email protected]; alternatively if you have any questions then please get in contact.

Job Type: Full-time

Salary: From £11.00 per hour

Benefits:

• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Needham Market, IP6 8NZ: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: tbf-OA-170723