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Temporary Contract until March 2025 | 37 hours per week | £21,575 to £21,968 per annum (Grade D) | Norwich

Are you interested in helping to create well-structured and easy to use content for websites? Do you enjoy breaking down complex prose into simple instructions and messages? Are you organised and methodical?

We are looking for 2 Digital Assistants to work in our Digital Customer Experience Team. You’ll work with services across Norfolk County Council to maintain our websites so they meet customer needs and are simple and intuitive to navigate

These are full-time, fixed-term 2-year positions. You’ll need to have effective written communication skills and be able to present information clearly to ensure our digital content follows best practice.

We'll support you in developing your skills while working alongside more experienced members of the team. There are also training and development opportunities both in house and in the wider digital government community.

You'll also have access to our modern open-plan offices within walking distance of Norwich city centre.

Interviews will use video technology, and you will have the opportunity to discuss these working arrangements.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email address.

Before you apply please see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role.

Job description and person specification

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
  • ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything , from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions .
  • A payment if you refer someone you know to a hard to fill job.
  • Tax efficient ways of getting extra pension, new bikes and electric cars.
    

Closing date: 2 May 2023