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Job description

We are looking for a Sales Office Administrator in Flitwick.

This is a full-time role working 37.5 hours per week

Job Description/Duties

• You will be an integral member of a customer focused team required to develop and maintain customer relationships whilst providing exceptional service through phone and email communication.
• Processing orders in compliance with company processes and procedures.
• Liaising with various departments within the company to ensure swift and accurate despatch of goods.
• Updating customers regarding order status, order details and expectations for future shipments.
• Responding to customer enquiries regarding product availability, pricing, shipping, and other general administrative duties as assigned by the sales office manager.
• Investigating any customer issues regarding orders/deliveries and liaising with relevant parties to resolve matters.
• Performing other duties as assigned to ensure that the company meets or exceeds customer expectations.

Skills

• Strong verbal/written communication skills, able to communicate with customers and colleagues in a friendly manner at all times.
• Ability to work well within a team and independently.
• Ability to meet deadlines and take direction well.
• Knowledge of excel is essential.

Salary - £23k p.a.

Job Type: Full-time

Salary: £23,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Flitwick, Bedfordshire: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales administration: 1 year (preferred)
• administration: 1 year (preferred)

Work Location: In person