Job description
The ability to communicate with a wide range of people in a kind, professional and caring way. Work effectively with colleagues as part of a team. A willingness to learn and progress with a ‘can do’ attitude. Previous experience of working in the care industry is welcome but not essential. Effective IT skills are a must. While knowledge of care practice systems is desirable, training will be available. Candidates will need to be comfortable with a flexible approach to tasks and be proactive in solving problems. They must be able to engage positively with service users and colleagues. Candidates will also be supported to use the latest technology, including our own digital apps to connect with service users. Responding to queries and liaising with the wider primary care team. Managing the rota, Maintaining care records and maintaining patient confidentiality. Utilising other information systems to support efficient workflow processes. Emailing, scanning and coding clinical correspondence. Taking part in all mandatory training, annual appraisal and continued education, learning and development.
Must be willing to cover care calls when needed, and be flexible working weekends and bank holidays.
To be considered for this exciting role you must have: customer care experience is essential The person must be an excellent communicator both spoken and written Must have PC skills will be able to use basic Word, Excel and e-mail Must be able to work within processes/procedures
If this sounds like you, do not hesitate to apply today!
Job Type: Full-time
Salary: £10.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Ashington, NE63 9JZ: reliably commute or plan to relocate before starting work (required)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Shift availability:
- Day shift (required)
- Night shift (required)
Work Location: One location