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CUSTOMER SERVICE OFFICE ADMINISTRATOR

Menzies Distribution are looking for a Customer service office Administrator to join our Parcels team. You’ll be providing general administrative and logistical support services for the overall efficient running of the depot. This position provides key information and support to the management team and will involve collaboration with the Supervisor/Manager.

Providing a first class service with our Parcels team in Inverness this role is based on working - 40hrs per week Monday - Friday 09.00 -17.00

Office Administrator Duties:

• Working closely with the other members of the Team in order to fully understand Customer and Suppliers requirements and expectations.
• Dealing with customer enquiries
• Deal with aspects of Payroll
• Deal with any procurement needs
• Data inputting
• Provide timely, quality and accurate management information, (Weekly/Monthly)
• General administration duties
• Support with any other “ad hoc” administrative tasks
• Investigate and conclude customer queries.

Office Administrator Requirements:

• Proficient knowledge of Microsoft office, particularly words processing and spreadsheet skills
• ‘Customer Service’ oriented
• Payroll Experience
• Good written and verbal communication skills
• Able to work under pressure
• Team player
• Problem Solving
• Excellent time-management skills
• Ability to communicate effectively at all levels
• Accuracy

Office Administrator Additional Benefits:

• 28 Days Annual Leave (Pro-Rota)
• Pension Scheme
• Life Cover
• Cycle to Work Scheme
• Eye Care

A bit about us:

At Menzies Distribution, we have been delivering across the UK since 1833. Today, we are Logistic UK’s most innovative business of the year, with a strong focus on the future, sustainability, and innovation – we keep moving forwards.