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Job description

We are looking to recruit a Senior Administration Assistant into our Primary Care Team within the Humber Centre. The successful candidate will need to be well-organised, motivated and have a positive attitude to working as part of a hard-working and committed team. Candidates will need strong communication skills at all levels.

The post holder will work as an essential member of the admin team and support in delivering an effective, efficient, responsive and high-quality service. You will work in a primary care service environment completing administrative duties and taking calls from outside agencies and the clinical team. You will provide administrative/secretarial support to the Primary Care Team within standard administrative procedures and contribute to the planning and development of the role as a member of the Forensic Services admin team. You will be responsible for maintaining an operationalising a patient appointment and review process and database. You will induct and supervise less experienced staff.

Provide secretarial support to non-medical staff in the day-to-day running of the primary care team

• Answering phone calls and taking messages
• Creating and maintaining a patient appointment and review database whilst ensuring patients and wards are informed of all appointments and review appointments. Prepare test results and notes for GP and Nursing clinics using EPR systems.
• Maintaining a primary care clinical and performance database
• Maintaining the storage of files/folders on servers
• Process and store records, transcribes and type up formal minutes
• Responsible for primary care service petty cash
• Checking/ordering primary care service supplies, stationery, goods
• General office duties including taking minutes at team meetings

We are anaward winning and CQC rated good, health and social care Trust that delivers care to communities in Hull, East Yorkshire, Scarborough, and Ryedale & Whitby. We deliver safe, effective, and integrated health services that improve the physical, mental, and social health and wellbeing of patients and service users.

To find out about our wide range of services including mental health, learning disabilities, children, and young people service, Forensic, Community and Primary Care visit our website humber.nhs.uk/Services

You'll join our team of over 3600 colleagues that work together across our wide geography and specialities to change lives daily. We’re extremely proud of our Trust community, knowing you can expect to receive a warm welcome and all the support you’ll need from your new team to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

For further information regarding this vacancy, please see attached Job Description and Person Specification.