office administrator Banbury, England
Job description
Hawkins Roofing Ltd is part of Hawkins Group of Companies Ltd. Hawkins Roofing Ltd has been supporting their clients with both commercial and industrial roofing and cladding for over 40 years. A proven track record of delivering turnkey projects, on time and within budget, enables Hawkins Roofing to see its client base grow year on year. Retaining a high level of repeat business is only gained by offering clients value for money with exceptional service and standards of workmanship.
Everyone at Hawkins is committed, hardworking and passionate about what they do. Hawkins strives to provide a positive and fun working environment that focuses on comfort, collaboration and creativity to promote problem solving, effectiveness and success. Hawkins invests in staff training and development and embraces continuous improvement. Hawkins strives to and enhance staff engagement, job satisfaction and wellbeing.
About the job
To oversee the administrative activities that facilitate the smooth running of the Roofing’s department, organising people, information and other resources. The role also provides specific support on a group company level.
Reporting to: Operations Co-ordinator
Location: Unit 9a, Thorpe Way, Banbury, OX16 4SP – Hawkins 2
Job type: Full-time, permanent
Hours: 8:00 - 17:00 pm
Key responsibilities
- To be the first point of contact for the department and to ensure that all queries are dealt with efficiently from existing and new customers, recording them on Trello and allocating to the relevant Contracts Manager.
- To set up new jobs on NAV; update NAV, yellow folders, populate quotes and oversee quoting deadlines in cooperation with the Contracts Manager, to issue O&M’s.
- To prepare and issue bi-monthly quote NAV reports for Contract Managers and updating status if required.
- To ensure that the wide range of administrative tasks have been carried out efficiently - includes but not limited to
updating non-conformance data base;
booking of travel and accommodation;
raising PO’s for uniform, tool equipment, materials;
completing PQQ questionnaires;
updating accreditation records annually;
booking and recording PAT testing;
submitting CITB funding claims;
coordinating new supplier onboarding process;
completing return to work for staff returning from absence.
- To be responsible for the booking and the coordinator of H&S staff training, to ensure that training records are maintained.
- To provide reception cover (lunch time once a week and ’adhoc’)
- To assist the office team with general day to day admin.
- To carry out internal plant management related duties; booking repairs and maintenance, managing plant calendars and updating database.
- Any other duties as required by the Operations Co-ordinator/Roofing General Manager.
Person specification
Experience and knowledge
- Highly motivated and assertive.
- Professional and presentable.
- Experience in a similar role.
- Excellent touch typing skills.
- Attention to detail and highly accurate.
- Good time management.
- Experience and competent in using MS Word, Excel, Powerpoint and Outlook.
- Positive attitude and disposition.
- Excellent communication skills both oral and written.
- Flexible attitude to work as additional hours and duties will be required from time to time.
- Reliable, hardworking, honest and trustworthy.
- Confident telephone manner.
- Ability to manage pressure and conflicting demands and prioritise tasks and workloads.
- Ability to plan your own work, work on your own initiative and meet deadlines.
What you’ll get in return
- Great team morale and company culture
- Training and development opportunities
- Competitive salary
- 20 days annual leave plus bank holidays
- Flexible pension scheme
- Company Car (role specific)
- Discretionary Bonus
- Socials and team activities
- Long Service Award
- Death in Service (subject to qualifying service)
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Banbury: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- office administrator: 3 years (required)
- Microsoft Office: 3 years (required)
- Construction/ roofing office: 3 years (preferred)
Work Location: In person
