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Job description

Harrison How is seeking an enthusiastic, motivated and pro active person to join our team at our EC2 offices.

Duties would include:

• First point of contact for receiving and dealing with incoming telephone calls and emails.
• Responsible for day-to-day administrative tasks, such as completing job sheets, booking in jobs, and scanning documents, ensuring work is completed in a timely manner and recorded appropriately.
• Support the Operations Executive with the management of the day to day running of the office; ensuring staff time sheets are completed, staff and jobs are co-ordinated and regular stock checks are carried out.
• Support the projects team with drawing take offs
• Responsible for producing and sending out quotes and invoices to clients; ensuring the correct templates are used.

Knowledge, Skills and Experience Required

• Previous experience in a Customer Service environment (Desirable) focused on providing a high level of support to customers over the telephone and via email.
• Previous experience of completing administrative tasks to a high standard and in a timely manner (Desirable).
• Confidently and comfortably communicate with external suppliers and internal stakeholders.
• Excellent communication approach with engaging written skills, works effectively within a team, understands the impact of own actions on colleagues.
• Excellent interpersonal skills and the ability to persuade influence and, when appropriate, challenge with tact and diplomacy.
• Excellent problem-solving skills, and suggest practical resolutions.
• High level of personal integrity, who displays respect and empathy for others and is consistent, open, and honest.
• Ability to work professionally to deadlines and work collaboratively in a team environment.
• Proficient skills in Microsoft applications, including Excel and Outlook.

Information:

Salary: £26,000.00-£29,000.00 per year

Schedule:

• Monday to Friday
• 8am - 5pm

Job Type: Full-time

Salary: £26,000.00-£29,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person