Office Administrator Walsall, England
Job description
We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of an Administration Executive.
About the Company
Award winning, luxurious and bespoke, Five Rivers is the haute couture of hospitality!
Our outdoor catering division boasts a wealth of creativity and theatrical flair underpinned by tailored menus and a flawless service. We are renowned for our spectacular events and impressive venue portfolio.
Working hand in hand with our Outdoor division our A la Carte restaurant shares the same ethos – Creating a spectacular dining experience for our patrons.
Have you got what it takes to join a young, dynamic and successful team? Do you LOVE hospitality? Do you strive for perfection? Then we want to hear from you!
About the Role
As an Administration Executive you will be working as part of the Outdoor and A la Carte team supporting a busy sales office with a high volume of enquiries/bookings. You will be responsible for supporting a dedicated team to deliver the very best in-service standards leading to a higher conversion rate of both Outdoor and A la Carte enquiries.
You will be responsible for the back-end support to the two divisions of the company –
Preparing, organizing, and storing information in paper and digital form
Dealing with queries on the phone and by email
Managing diaries, scheduling meetings, and booking rooms
Taking minutes at meetings
Updating computer records using a database
Printing and photocopying
Ordering office supplies
Maintaining office systems
Liaising with suppliers and contractors
Liaising with staff in other departments, e.g. Finance, HR
Creating reels, stories, grid posts or social media
Handling social media platforms
The Ideal Candidate
You will have a proven track record in administration and wedding/hospitality co-ordination in a 5* star environment backed up with excellent organisational and communication skills, have the ability to organise, prioritise and execute tasks with immaculate attention to detail.
As such you must have strong customer service skills, the ability to build rapport, develop relationships and personalise every interaction with our client base, suppliers and venues.
Strong written and verbal Communication skills, the ability to multi-task and to work under pressure with a strong sense of ownership and ability to work alone are a must. You must display exceptional time management and organisational skills and be proficient in Microsoft Office.
You must be willing to take on new and exciting challenges and be flexible across the two divisions and be prepared to work weekends.
This is a challenging role for a passionate, tenacious and dedicated individual who has meticulous attention to detail, a warm friendly personality, and a drive to meet and exceed sales targets and strive at events.
You must also hold a full UK driving license.
All applicants who are offered employment will need to provide satisfactory references and their right to live and work in the UK before their appointment is confirmed.
Benefits
· Discount at our A la Carte restaurant
· Exciting range of learning and development programmes
· Opportunities for promotion and transfer across the group
· Colleague recognition and reward programmes
Job Type: Full-time
Salary: £22,500.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- Walsall: reliably commute or plan to relocate before starting work (required)
Experience:
- Office: 3 years (required)
Work Location: In person
Application deadline: 15/07/2023
Expected start date: 17/07/2023
