Office Administrator

Office Administrator Walsall, England

Five Rivers A La Carte
Full Time Walsall, England 22500 GBP ANNUAL Today
Job description

We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of an Administration Executive.

About the Company

Award winning, luxurious and bespoke, Five Rivers is the haute couture of hospitality!

Our outdoor catering division boasts a wealth of creativity and theatrical flair underpinned by tailored menus and a flawless service. We are renowned for our spectacular events and impressive venue portfolio.

Working hand in hand with our Outdoor division our A la Carte restaurant shares the same ethos – Creating a spectacular dining experience for our patrons.

Have you got what it takes to join a young, dynamic and successful team? Do you LOVE hospitality? Do you strive for perfection? Then we want to hear from you!

About the Role

As an Administration Executive you will be working as part of the Outdoor and A la Carte team supporting a busy sales office with a high volume of enquiries/bookings. You will be responsible for supporting a dedicated team to deliver the very best in-service standards leading to a higher conversion rate of both Outdoor and A la Carte enquiries.

You will be responsible for the back-end support to the two divisions of the company –

Preparing, organizing, and storing information in paper and digital form

Dealing with queries on the phone and by email

Managing diaries, scheduling meetings, and booking rooms

Taking minutes at meetings

Updating computer records using a database

Printing and photocopying

Ordering office supplies

Maintaining office systems

Liaising with suppliers and contractors

Liaising with staff in other departments, e.g. Finance, HR

Creating reels, stories, grid posts or social media

Handling social media platforms

The Ideal Candidate

You will have a proven track record in administration and wedding/hospitality co-ordination in a 5* star environment backed up with excellent organisational and communication skills, have the ability to organise, prioritise and execute tasks with immaculate attention to detail.

As such you must have strong customer service skills, the ability to build rapport, develop relationships and personalise every interaction with our client base, suppliers and venues.

Strong written and verbal Communication skills, the ability to multi-task and to work under pressure with a strong sense of ownership and ability to work alone are a must. You must display exceptional time management and organisational skills and be proficient in Microsoft Office.

You must be willing to take on new and exciting challenges and be flexible across the two divisions and be prepared to work weekends.

This is a challenging role for a passionate, tenacious and dedicated individual who has meticulous attention to detail, a warm friendly personality, and a drive to meet and exceed sales targets and strive at events.

You must also hold a full UK driving license.

All applicants who are offered employment will need to provide satisfactory references and their right to live and work in the UK before their appointment is confirmed.

Benefits

· Discount at our A la Carte restaurant

· Exciting range of learning and development programmes

· Opportunities for promotion and transfer across the group

· Colleague recognition and reward programmes

Job Type: Full-time

Salary: £22,500.00 per year

Benefits:

  • Employee discount
  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Walsall: reliably commute or plan to relocate before starting work (required)

Experience:

  • Office: 3 years (required)

Work Location: In person

Application deadline: 15/07/2023
Expected start date: 17/07/2023

Office Administrator
Five Rivers A La Carte

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