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British Transport Police (BTP) are transforming our Occupational Health Service and as part of this, we are recruiting for a permanent Occupational Health Medical Coordinator paying £24,391.58 plus £2835.11 London Allowance (applicable to London-based candidates only) per annum based at any one of our main BTP Hubs; Camden; London, Manchester, Leeds, Cardiff or Glasgow.

This role offers a blended approach of home and office-working. You will occasionally be required to travel to our other locations to support Occupational Health service delivery and to attend meetings; travel and accommodation will be provided by BTP, when required.

As Occupational Health Medical Coordinator, you will be required to:

• Co-ordinate the delivery of clinics and appointments; making appointments, responding to queries and managing information on the Occupational Health software system.
• Monitor the Occupational Health general email inboxes; responding to queries where appropriate and allocating remaining queries to the Occupational Health team for action.
• Act as the first point of contact for callers, contractors and visitors, ensuring that they are dealt with promptly, efficiently and courteously. Liaise with internal staff and external contacts at all levels, resolving issues proactively. Triage calls to direct to relevant personnel or arrange appointments as necessary.
• Allocate workplace assessment questionnaires received to the Occupational Health Advisors’ diaries and subsequent administration of these bookings.
• As directed by the Manager, provide support in preparation of files and reports to enable Managers and others to communicate with internal and external contacts and to aid their understanding of current issues on a variety of sensitive and confidential matters.

Further information about this vacancy can be found in the attached job description.

The successful Occupational Health Medical Coordinator will be required to evidence the following:

• Minimum GCSE grade C in English Language and Mathematics or equivalent qualifications or experience.
• Previous administrative or secretarial experience with a high level of organisational ability and attention to
• Experience of delivering a high level of customer service and dealing with a range of queries and concerns in a professional manner.
• Proficient in Microsoft Office

If you are interested in applying to this Occupational Health Medical Coordinator role then please do not delay as interviews will be held as soon as appropriate candidates are highlighted.

In return for your experience, we can offer you:

• £24,391.58 plus £2835.11 London Allowance (for London-based candidates only) per annum
• Yearly base salary increments (subject to confirmation of ongoing satisfactory annual performance)
• 28 days annual leave plus bank holidays, rising to 30 days annual leave plus bank holidays after 5 years’ service
• Flexible agile working approach
• Working from home allowance available to purchase suitable equipment for blended & home working
• Family friendly policies including up to 26 weeks paid maternity and adoption leave
• Access to Blue Light Card; giving you various discounts on retail, food & drink, health & beauty, holidays & travel, home & garden and financial and insurance
• Eye care voucher; computer users are entitled to a voucher towards an eye care examination and, where applicable, a contribution towards spectacles
• Salary sacrifice via four weekly payroll deductions for cycles, including cycle equipment, home technology and gym membership
• Annual rail season ticket loan; after 6 month’s service, police staff can apply for an interest free annual season ticket loan. The cost of the ticket is deducted through equal payments over ten 4-weekly pay periods.
• Access to Transport Benevolent Fund ; a charity to support employees in the public transport industry; a comprehensive range of health, welfare and financial help and support during times of need including complementary and alternative therapies (chiropractic and physiotherapy etc)
• Pension scheme
• Continuous professional development opportunities in a variety of formats

BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.

At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As ‘One BTP’ across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.

Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. We use positive action to encourage potential candidates from underrepresented groups through targeted workshops or advice sessions. If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply.

For more information on Positive Action please click here or email the team on [email protected]

If you want to ask us any awkward or ‘obvious’ questions, if you are you unsure whether your personal circumstances are suitable for a career as a Police Constable but don’t know how to talk to us about it OR you have any questions about the application process, please email our friendly and helpful team where we will be happy to help you: [email protected]. If your question related to equality or diversity then you can also contact our Equality, Diversity and Inclusion team directly at: [email protected] To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application.

In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.

BTP has undertaken a review of Police Staff pensions and as a result of this the Police Staff pension will be changing. The current police staff pension is a Defined Benefit scheme which is administered by the Railways Pension scheme. The new pension scheme which is launching is a Defined Contribution scheme which is administered by Royal London. The new pension scheme is awaiting formal approval and an introductory date is not finalised. The earliest this will be is October 2023. If you have any queries, please contact the recruitment team – [email protected]

Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to [email protected] prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum rating of 3 (performing) or a rating of U (no rating) must have been achieved on the last reporting year PDR.