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Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, advocates, and supporters alike. We love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 53 schools in NYC a fair shot at reaching his or her potential.

Job Description:

We're redefining what's possible in public education. We set out to tackle this education crisis with a groundbreaking school design that delivers a rigorous, whole-child education to students from all backgrounds. Today, as the fastest growing, highest-performing charter school network in New York, our network of 53 K-12 schools outperforms every district in the state, proving irrefutably that all children are capable of excellence.

The Success Academy Human Capital Shared Services (HCSS) Team is seeking a results-driven HCSS Associate! This is a great opportunity to work across all human capital disciplines and deepen your knowledge and understanding of the function. This position faces off with our employees in the schools and network office supporting them through the entire career journey. The ideal candidate has a passion for a long term career in HR and is eager to learn all components of the function.

Key responsibilities include:

• Support all key employee lifecycle processes such as pre-screening, onboarding, internal mobility, compensation changes, and terminations

• Ownership of employee data and processes in Workday HCM

• Host new hire orientation on a weekly basis

• Delivery of annual placement and compensation processes

• Provide excellent customer service to our 3,000 employees responding to their human capital related inquiries including policy interpretations, self service support and conflict resolution

• Knowledge Management – own the employee facing self service content in addition to the internal process and policy documentation

• Continuous Process Improvement – Uses data from all Service Management activities to identify performance strengths, weaknesses, correlations and trends that reveal opportunities for improvement in terms of technology, procedures and policies. Through data driven decision-making, identify opportunities to continually enhance service delivery and align processes to current and future business needs.

• Operate with extreme discretion and maintain sensitivity to confidential data

A successful applicant will have the following experiences and characteristics:

• A passion for customer service

• Are organized and have strong project management skills that will help him/her to keep track of upcoming, ongoing, and past work product;

• He/she understands shifting priorities, is comfortable navigating through ambiguous situations, and can juggle multiple and varied projects simultaneously;

• Are proactive, solutions-oriented, and ambitious; Ability to solve a problem seeking its root cause rather than surface level solutions.

• He/she possesses an insatiable desire for answers and will proactively seek out opportunities to enhance our practice;

• Can build strong relationships grounded in trust and consistently advise on practices that are of sound moral/ethical judgment;

• Communicate effectively, gearing messaging towards the target audience and employing strong negotiation and buy-in skills as needed.

• He She treats all data and information with highest levels of confidentiality and integrity

• Ability to grasp new concepts quickly and efficiently

• Ability to analyze data including spreadsheets skills and familiarity excel

• Bachelor’s degree from an accredited college/university

Compensation:

About Success Academy:

We're redefining what's possible in public education. We set out to tackle this education crisis with a groundbreaking school design that delivers a rigorous, whole-child education to students from all backgrounds. Today, as the fastest-growing, highest-performing chart school network in New York, our network of 49 K-12 schools enrolls 20,000 students, most of them low-income children of color, and outperforms every district in the state, proving irrefutably that all children are capable of excellence.

Current Success Academies Employees:

Please apply through the Jobs Posting in your Success Academies Workday Account.

You will be asked to log in through your Okta Profile.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.