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Who we are:

Jigsaw Homes Group is one of the largest housing groups in England with more than 35,000 homes across the North West and East Midlands.

We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department:

At Jigsaw Support our focus is on helping people to live happy, healthy lives in a safe home and supporting our most vulnerable individuals is our top priority.

Working within us means you will be part of an innovative, forward thinking team that encourages success.

We are passionate about improving the quality of lives of our customers by supporting them to achieve their goals and independence.

With more than 200 colleagues from offices in Ashton under Lyne, Leigh and in our supported accommodation projects across the North West, we support over 7,000 people annually through the contracts we manage.

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. Our commitment is underpinned by robust processes and procedures that seek to maximise opportunity, minimise risk and continuously promote a culture of safeguarding amongst our workforce.

Role Information:

You will be based at Reubens Court, Leigh. It is a supported housing scheme for single people aged 18 or over with complex needs including mental health.

As Customer Co-ordinator you will be part of a busy team. You will provide quality support to the team which will include coordination of referrals into the service, coordinating the use of the communal spaces within the scheme and support around housing and tenancy management. You will be confident in working closely with other agencies and liaising with professionals, residents and prospective clients. You will work closely with our support team to ensure the wellbeing and safety of our service users by conducting regular health and safety checks, welfare checks and fire safety checks across our buildings.

As a valued team member will be confident in using a range of IT and software packages to support you in completing regular reporting and ensure accurate records are kept and maintained regarding our clients and service.

Jigsaw Benefits

You will be rewarded with not only knowing that you have helped someone access a much-needed new home, or take that first step on the property ladder but also with some great benefits.

You will also get:

• 27 working days holiday per annum (based on a 5-day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days) and the option to buy/sell up to 5 days extra per year,
• Incremental salaried pay
• occupational sick pay,
• on-site gyms,
• access to the Social Housing Pension Scheme,
• Simply Health membership,
• enhanced maternity/paternity leave,
• training/development opportunities.

Provisional date for interview is 21st/22nd August 2023

We reserve the right to close this vacancy early should we receive a sufficient number of CV's