Job description
General information
Reference
002316Closing Date
26/06/2023Service Area
Directorate
Environment
Service Area
Culture and Heritage
Vacancy Details
Category
Customer Service - Customer Service - All
Job Title
Front of House Assistant
Grade
BBU05
Salary Range (£ pro rata for part time roles)
BBU05 21,575 - 21,968
Contract Type
Part time permanent
Contract Hours
15.50
Job Advert
We are looking for enthusiastic people to join the team at The Higgins Art Gallery and Museum Bedford as part time Front of House Assistants. Your role will be to deliver excellent customer service to the public and welcome a diverse range of visitors.
The main duties will include engaging with visitors to provide information about The Higgins Bedford, its collections and event programme and responding to visitor enquiries. You will be required to undertake reception duties including serving customers, shop and ticket cash & card sales, telephone enquiries, group bookings as well as surveillance duties in the galleries.
Two part time positions are available, one is 16 hours and the other 15.5 hours per week. You will work as part of a small team working set shifts weekdays between 10.15am and 5.15pm. You will be required to work alternate weekends 10.15am to 5.15pm on Saturdays and 1.45 to 5.15pm on Sundays plus occasional bank holidays.
How to apply
Please upload a current CV and a document detailing how you meet the selection criteria for the role. The selection criteria can be found in the job profile below. Optional CV and selection criteria templates are provided below. If you do not upload both documents the panel may be unable to score your application.
Please note:
The Council will not normally re-employ ex-employees in receipt of:
- a severance payment (within 12 months of leaving)
- a local government pension (applies to Senior Officers only)
unless the appointment is business critical
For further information, please email [email protected]
Additional Vacancy Information
Allowance (pro rata for part time roles)
N/A
Work Pattern
Set morning or afternoon shifts plus alternate weekends.
Is this an enhanced DBS role?
No
Is this a politically restricted role?
No
Is this a customer facing role which requires a fluent English Speaker?
Yes
Vacancy Location
Location
Bedfordshire, Bedford Borough Council Recruitment, Bedford
Location
Is this a designated car user position?
No
About Bedford Borough Council
CEO: Dave Hodgson
Revenue: $100 to $500 million (USD)
Size: 501 to 1000 Employees
Type: Government
Website: www.bedford.gov.uk
Year Founded: 1866