Night/Weekend Receptionist Oxford, England
University of Oxford
Full Time
Oxford, England
22681 - 25138 GBP ANNUAL Today
Job description
Grade 3: £22,681 - £25,138 per annum plus a 20% shift allowance
Fixed term contract for 12 months
The Reception team are key members of the wider Central Services department and provide 24-hour service at Egrove Park, our residential site in Kennington. The Night/Weekend Receptionist is required to work on a rolling rota basis, mostly comprising overnight shifts (18:45 to 08:00), along with weekend daytime shifts (06:45 to 19:00).
This is a varied role, including reception and security duties. Night/Weekend Receptionists are responsible for building security and incident management, in liaison with University Security Services. Applicants should note this is a predominantly lone-worker position.
Responsibilities:
- Warmly greet and assist all visitors in a professional and friendly manner, ensuring excellent customer service.
- Handle room and hotel bookings, checking guests in and out, and processing payments.
- Efficiently manage telephone and face-to-face enquiries, providing accurate information.
- Receive and manage post, parcels, and deliveries, ensuring proper distribution.
- Conduct regular security patrols, ensuring the building is secure and safe.
If you are a proactive, customer-focused individual with a passion for delivering exceptional service, we welcome your application. Join our team and be part of a vibrant and supportive community within the University of Oxford.
What We Offer
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- An excellent contributory pension scheme
- 38 days annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
All applications must include a CV, Cover Letter/ Supporting Statement
For further guidance and support, please visit https://www.jobs.ox.ac.uk/how-to-apply.
The closing date for applications is 22 August 2023 at 12 noon
