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Ibis Bradford Shipley

Full Time Bradford, Yorkshire and the Humber, England 11.46 GBP HOURLY Today

Job Description

Ibis Bradford Shipley is looking for a multi skilled team member to join the team.

We are looking to provide around 25-36 hours per week, £11.46 per hour.

The role includes:

Welcomes guests as soon as they arrive with care and attention, with a personalised approach.
Anticipates guests' needs and takes them into consideration, handling any guest complaints and/or remarks.
Assists as required/requested with the solving of any guest feedback and is able to handle them in the most efficient and satisfying manner.
Has knowledge of the facilities and services, events offered by the hotel and the surrounding area.
Competent in taking Reservations, upselling where possible to maximise on average room rates.
Patrols all areas of the hotel on a regular basis to make a report of any fire or H&S hazards or maintenance.
Ensures the security of the hotel and is responsible for the safety and security of both staff and guests.
Audits room rates, charges, reconciles and balances revenues generated as per night audit checklist.
Carries out night audit and daily closure.
Responsible for F&B 24/7 offering during night time and for breakfast set-up.
Ensures all areas public areas are cleaned.
Works to meet hotel quality and financial targets.
Required to attend training sessions by company during day time.
Working hours include weekends and public holidays.

Work Experience

Benefits

Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card.
Bonus break 2 complimentary stays in our hotels in UK
Friends & Family Rates.
Pension Scheme.
Childcare Voucher Scheme.
Cycle to Work Scheme.
Eye Test Vouchers.
Staff Uniforms Provided.
Employee Support through confidential Advice Line 24/7.
Free meals on duty and uniforms provided
Accor F&B Discount at any Accor Hotel Worldwide
Accor Development Program