Job description
Dream Luxury Serviced Apartments are recruiting for a Night Shift Receptionist/Security to join their team in Liverpool. As a night shift receptionist/security, you will co-ordinate Reception, ensuring all guests needs are met. This role operates Friday's and Saturday's 8pm-8am. You will be required to do floor walks during this time, as well as the following.
- Insurance of smooth arrival and departure service
- Commercially aware sending corporate leads to sales teams
- Excellent phone manner, dealing calls throughout shift
- Complaints handling
- Floor walks to ensure guests are complying with in house rules
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required, including 2 hourly floor walks
- Attend appropriate training courses, when required, and assist with the reception team training and development efforts
- Demonstrate current knowledge of products, services, pricing and policies, as well as knowledge of the local area
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT Proficiency
- Previous experience in Reception role
Salary: £10.42 per hour
Job Types: Permanent, Fixed term contract
Salary: £10.42 per hour
Benefits:
- Company pension
- Free parking
Schedule:
- Night shift
- Weekends only
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person