Marketing and Social Media Assistant Christchurch, England
Job description
Job Description: Social Media Specialist / Customer Service Assistant
Dual Role-
Social Media Specialist Responsibilities:
- Develop and implement social media strategies to increase brand awareness and engagement
- Create and manage content for various social media platforms, including Facebook, Instagram, and LinkedIn
- Monitor social media channels for trends, opportunities, and customer feedback
- Engage with followers and respond to comments and messages in a timely manner
- Collaborate with marketing team to create and execute social media campaigns
- Analyse social media metrics and provide reports on performance and insights
- Stay up-to-date with industry trends and best practices in social media marketing
Customer Service Assistant Responsibilities:
- Answer calls, interact and deal with all customer inbound communications
- Having understanding of social media messaging methods, email threads, Amazon, eBay, Shopify messaging services
- Relay and forward complaints, raise areas of improvements.
Requirements:
- Proven work experience as a Social Media Specialist or similar role
- In-depth knowledge of various social media platforms and their respective audiences
- Familiarity with social media management tools
- Excellent written and verbal communication skills
- Strong analytical skills to track and measure the success of campaigns
- Ability to work independently and manage multiple projects simultaneously
- Creative thinking and problem-solving skills
- Bachelor's degree in Marketing, Communications, or a related field is preferred
If you are passionate about social media marketing and have the skills to drive engagement and brand awareness, we would love to hear from you. Join our team as a Social Media Specialist and help us take our online presence to the next level. Apply now!
Job Types: Full-time, Permanent
Salary: From £25,000.00 per year
Benefits:
- Canteen
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Financial planning services
- Flexitime
- Free parking
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
- Store discount
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Christchurch: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (required)
Experience:
- Social media marketing: 1 year (required)
- social media: 1 year (required)
Work Location: In person
