Job description
Summary
Night Receptionist
Just some of the benefits you will enjoy as a Night Receptionist
- 12 complimentary hotel nights a year across Hyatt Hotels
- Discounted hotel stays across Hyatt not just for you but also your friends and family
- Free meals at our colleague restaurant
- 50% discount when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Holiday allowance increasing with length of service
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
What you will do as a Night Receptionist
- Be the first smiling face that our guests see welcoming them to the hotel
- You’ll handle check-ins/check-outs, answering the telephone, there will be cash handling and dealing with general requests and inquiries from internal and external customers
- Be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises to maximize hotel sales
- Be able to operate the hotels front office systems “Opera”
- Ensure that all charges are correctly posted to the guests’ bills following the standard procedures
About Hyatt Place London Heathrow Airport
Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s traveller. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the Hyatt family which has 1100 hotels in over 70 countries and is recognised as a UK Great Place to Work Company!
Next steps: Apply today for this Night Receptionist role and start your journey with Hyatt Hotels!
Qualifications