Night Housekeeping Supervisor - Housekeeping London (Central)
Job description
Why us?
We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, opening a new and exciting hotel, restaurant, and rooftop dining bar in the heart of Soho.
We are enthusiastic, generous, respectful, and committed to delivering exceptional and brilliant service to other talents and guests. We also enjoy, and take immense pride, in doing so. The way we treat others; is how we would like to be treated ourselves and is at our core.
We want our hotel to reflect Soho in all its glory. We praise diversity, inclusion and forward-thinking. If you love people and create new memories for them through personalised service and diligence, we look forward to receiving your application - apply now.
What’s in it for you?
- Meals on Duty
- Uniform Provided
- Dry Cleaning & Laundry
- Guaranteed Service Charge
- Discretionary Service Charge
- Holiday Allowance 22 + 8 national holiday (increases to 25 + public holiday with length of service)
- Company Sick Pay 2 weeks after 6 months of service (increases up to 24 weeks with the length of service)
- Optional Medical Plan
- Employee Assistance Program
- Season Travel Ticket Loan
- Cycle To Work Scheme
- Local Shop Discounts for the Team
- Incentive Scheme
- And more…
(Some benefits are granted after the probationary period)
Why You?
As a Talent of the Broadwick Soho team, you will drive the idea of being a glorious hotel that embraces the spirit of Soho, alongside making our guests feel as comfortable as we do through our beliefs of being independent, embracing, generous, & exquisite.
To support during the night the housekeeping leadership in all areas to ensure consistency and excellence in
the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas to create a warm, friendly, and comfortable environment for our hotels’ guests.
We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and talent.
You will work with brilliant talent across the hotel so that we are one team delivering a seamless and memorable guest experience.
What do we need from you?
- Ability to work with little supervision and maintain a prominent level of performance.
- Must work on the initiative with an initiative-taking and flexible attitude.
- Able to demonstrate an understanding of high-quality service delivery and their impact on this.
- Perform the job with diligence and the ability to organize and oversee multiple tasks effectively.
- Minimum of 2 years in a housekeeping role with at least 1 year in a supervisory role in a luxury hotel environment.
- Perform a job with a prominent level of diligence to organize and manage multiple tasks effectively.
- Committed to providing exceptional customer service.
- Warm, enthusiastic, and positive personality with the ability to build trusting relationships with others.
- Excellent verbal and written communication skills with the ability to communicate effectively with people of all levels.
- Ability to remain calm under pressure by being well organized and juggling priorities comfortably.
- Knowledge of COSHH and Health and Safety policies and procedures.
- Minimum computer literacy including Microsoft Office.
- Fluent English language skills and presentation ability
If you are interested in collaborating with us, please apply online or on our website: broadwicksoho.com/career. Kindly note, we do not accept any applications directly.
Broadwick Soho is committed to responding to every single application. However, due to the high volume of applications, please allow us two weeks to review and respond.
All applicants must be eligible to work in the UK.
